[Resolved]  ICICI Bank Car Loan — excess recovery ecs from a/c

ICICI Bank — Froud ECS Debit

I have an account with ICICI Bank. My account got debited by an ECS on 15th Jan 2009 amount Rs. 2400/-. On 15th Itself I got to know about this Unknown transaction and visited the nearest branch (Nehru Place). They referred me to branch and said that it could be resolved by there only! On 16th of Jan I visited the Qutub Plaza branch wherein I have the Account! I submitted an application to stop the ECS and refund of debited amount.
After 2 days I followed up and got to know that ECS has been cancelled but the amount can not be refunded! I confirmed I have not signed any ECS document but they refused to process any application. I again requested through internet banking several times and I got 2 calls from Hyderabad but they just committed me to have the follow ups but no one did so.
Then till 2 month I frequently I visited to branch they putted me off each day. I called to customer care they referred me to branch each time. Then I marked a mail to General Manager – ICICI and then my case followed up Head Service Quality and after a month’s process I got the amount, because my signature was not matching, so the case was completely fraud.
This caused me lots of problems like I had have to take offs from my Office, they also didnt gave me interest on my money, and a few cheque got bounced deu to which my relation with the beneficiary companies got braked and they charged cheque bounced charge & dishonored me etc.

Now I want to file a case. Please look into the matter and try to avail me RELIEF amount as I lost around

Regards,
Devender Singh

ICICI — recovery of car loan

Dear Sir,

I have the honor to state that Shri. Chinmay Talukdar (ICICI loan collector) came to my office in the month of August 2009 asking me to pay the outstanding dues of my car loan Laslo [protected]. I requested him to specify the details of the said outstanding dues and for/from which month (s) bound cheque has been there.He told me that as per records available from my SBI account, there has been two months due/ bound cheque. However, I have already paid the said dues vide Reciept No. L[protected], Dated: 25th Aug. 2009 and Reciept No. L[protected], Dated: 18th Sept. 2009 respectively. Even after having clarified this matter to Mr. Chinmay Talukdar, I am very disappointed to get another Letter of Reminder of overdue with the outstanding amount of Rs. 5593.00, Dated: Oct. 13, 2009 and bearing the reference No. D2C/ 159944/ 1178/ LASLO [protected]. Beside this, one dealing officer by the name of Mr. Ahmed from Kolkata talked to me over the phone during the first week of every month asking me to pay my overdues.
In consequence to the above, I would be most grateful and relieved if this problem is solved at the earliest.

Sincerely,

R. Th. Varte
Shillong

Dear Mr. Varte,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Hi,

We are here to help you. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2775236' in the subject line.

Regards,
ICICI Bank Customer Service Team