[Resolved]  ICICI Bank, Credit Card And Banking — Auto debit from my savings account

ICICI Bank is such a cheat that despite making a full and final settlement towards Credit Card they have failed to issue me a settlement letter and when questioned they said that I need to give a security check of some charges to the amount of 2500 Rs as a proof and post that they will issue me a settlement letter and that it was just a security check and that the amount will not be withdrawn from my account. But this amount was withdrawn from my Citibank account. And they keep sending me statements despite numerous calls and e-mails to them. When I made the full and final settlement I also cut up my credit card and gave it back to the collection agent.

And now they have withdrawn a huge amount of over 26, 000 Rs from my savings bank account with ICICI under pretext of Credit Crad charges (Don't know what as I do not even have their Credit card). I am also trying to lodge a complaint against ICICI at the RBI website where there is an option of lodging complaints against bank, but the complaint form link does not seem to be working right now. Is there any way you can help here.

Regards,

Seema
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Aug 14, 2020
Complaint marked as Resolved 
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ICICIBANK — automatic debit on my credit card

Dear sir,

I have 2 postpaid good valve card connection 1)[protected]
2)[protected]. problem is that my II nos last month bill payment are direct debited on my credit card. this service is not activated from me.would you pls clear that this is noting but barburing from my card.so pls let me know who will give you this authorisation to direct debit. i am regularly paid my bills thro card at your gallary by slashing. so why you ar direct debit my amount.
pls i am awaiting yr leagally responce

ICICI Bank — Auto debit from account

I had Credit card, Which it was lost 1yrs back, that time I purchase it with worth amount of 15000. Then I called call center to block as it was lost in journey, send me the statement so i can pay my debit. But after that they didn't send any statement.
Few days later ICICI bank blocked my Rs 50, 000 in my account. then mailed to account manager, why is was the case?

then he replied as, My credidt card payment is due . Then I replied him, Currently in UK london, the amount you blocked is more than my principle amount. I assured the account manager to I will settle the crisis with credit card dept once i will be back in pune. I will in pune on 31 OCT 2008.

After 3 days I found they debit Rs 50000 from my account without informg me.
How any bank can do this way ? ...

Matter is not of 50 000, its safe banking which i feel this bank is not safe at all.

If I am liable for any amount, I will pay, but Bank did & bahave like dectetor without informing costomer they withdarw the amount from my account. bank does not have legal rights to do .

This bank is not safe . They really tortured me.

Majidkhan
I had Credit card, Which it was lost 1yrs back, that time I purchase it with worth amount of 15000. Then I called call center to block as it was lost in journey, send me the statement so i can pay my debit. But after that they didn't send any statement.
Few days later ICICI bank blocked my Rs 50, 000 in my account. then mailed to account manager, why is was the case?

then he replied as, My credidt card payment is due . Then I replied him, Currently in UK london, the amount you blocked is more than my principle amount. I assured the account manager to I will settle the crisis with credit card dept once i will be back in pune. I will in pune on 31 OCT 2008.

After 3 days I found they debit Rs 50000 from my account without informg me.
How any bank can do this way ? ...

Matter is not of 50 000, its safe banking which i feel this bank is not safe at all.

If I am liable for any amount, I will pay, but Bank did & bahave like dectetor without informing costomer they withdarw the amount from my account. bank does not have legal rights to do .

This bank is not safe . They really tortured me.

Majidkhan

ICICI Bank — AUTO DEBIT FROM SAVINGS ACCOUNT

I AM SAVING BANK ACCOUNT HOLDER (WEALTH MANAGEMENT) OF ICICI BANK. ON 31ST MARCH THERE WAS A DEBIT OF RS.8096/- FROM MY SAVING ACCOUNT. ON ENQUIRY FROM THE HELPLINE I AM BEING TOLD THAT THERE WAS SOME OUTSTANDING ON YOUR CREDIT CARD OF FEBRUARY 2003. THE SAID CARD EXPIRED IN YEAR 2005. IF THERE WOULD HAVE BEEN AN OUTSTANDING ON MY CREDIT CARD AND BANK IS AUTHORIZED TO DEBIT OR LINK SAVINGS BANK ACCOUNT WITH CREDIT CARD OUTSTANDING, WHY IT TOOK BANK 6 LONG YEARS TO DEBIT THE PAYMENT THAT TOO WITHOUT GIVING AN PRIOR INFORMATION. ALSO WHY BANK DID NOT SENT ANT STATEMENT OF TRANSACTION OR REMINDERS FROM THE SAME.
Dear Mr. Malik,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card and account along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

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