[Resolved]  ICICI Bank Credit Card — Demand notice for amt not utilised

ICICI / Credit card — PAYMENT BEING DEMANDED WHEN THE CHARGES HAVE BEEN CANCELLED

Dear Sir,

Some two years back I was thrust a credit card by ICICI and as I did not want it the same was torn to pieces and returned to ICICI. Aroud the same time a ICICI LOMBARD Insurance policies were issued to me unsolicited and my credit card was charged with the charges for the same.
As the insurance policies were unsolicited, I corresponded with ICICI by e-mail and after protracted correspondence I succeeded in getting a communication from ICICI regarding cancellation of the LOMBARD policies.
Even after cencellation of the policies, I continued to get credit card statements monthly which claimed that I had an outstanding due to be settled. I then corresponded with ICICI regarding the outstanding dues and I recd. a letter from ICICI dtd. 10th June 2008 that the charges indicated in the card statement were that of the lombard policies and since they are cancelled the charges will be reversed.
Even after the letter from ICICI of 10th June 2008, I have been continuing to get the card statement with outstanding dues shown.
On 9th Jan 2009, I preffered an e-mail compliant through the customer care available at the website of ICICI and posted a copy of the complaint to the CMD of ICICI.
There was no response for the above complaint.
In the last week of March 2009 I recd. a legal notice, dtd. 23rd March 2008, asking me to present myself at the TIRUCHY office of ICICI on 26th March 2009 for settlement.
I presented myself at the said office on 26th March 2009 and met one of the officials of ICICI, Mr. Saravanan. After listening to my explanation and verifying my card statement as of 26th March 2009, the bank official confirmed that the charges on my card were that of the cancelled lombard policies. The official further said that if I pay Rs. 2000 / - the whole issue will be settled. Two days after the same official rang-up to say that I will have to pay Rs. 3000/- to have the card issue settled. I asked the official to issue a letter from the bank with a break-up for the demanded Rs. 3000/-. This the bank official refused.

I donot understand the requirement of having to pay Rs. 3000/- when I have not used the card and the said unsolicited policies have been cancelled.

I have once again written to the CMD of ICICI, yesterday (2nd April 2009) requesting for settlement of the issue.

I am attaching the policies cancellation notification, the communication dtd. 10th June 2008 from ICICI, the leagl notice dtd. 23rd March 2009 and my latest letter dtd. 2nd April 2009 to the CMD ICICI.

Can this forum "CONSUMERS COMPLAINTS . IN" help me settel this issue with ICICI.

Regards


Santhi E
B4/139 - BHEL - TOWNSHIP
TIRUCHY - 620014

ICICI Bank Credit Card — ICICI Bank is demanding

Hello,
I used ICICI bank credit card ([protected]) for last 2 years and everytime I dropped my local cheq before the due date. Most of the time I noticed that they took much time to process the cheq and then applied late charges on my card. Even though with the high interest charges ( they added the interst rate higher than what they promised earlier 2.5% at the time of offering the card) they added some overlimit fees in some of my satements and with that around 5000/ more payment they demanded from me unnecessarily.

I cleared all my dues with interest charges and I raised this issue several times with them but they simply ignored this and still demanding the amound included day by day some other charges.

Please let me know what should I do. I have cleared all my dues approx 75000/ with interest charges.

Request all other not to use ICICI bank credit card or surrender it immediately.


Thanks,
Sumanta Thakur

Dated: 22.11.2012.


Sub: Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatning of my daughter from Recovery Goonda of ICICI Bank.

Ref: ICICI Bank Credit Card no: I have cancelled my card after making the full payment. At present I don’t remember the Card number, I called the Bank, but they have not traced out my card number because it was cancelled last year.

Dear Sir,

This is to inform you that I was the Credit Card Holder of ICICI Bank. They never sent any statement till now. Suddenly one recovery agent Ms. Ruchi somebody asking for payment 40, 000/-. Continuously she was threatening and torturing me and my wife daughter over mobile and office landline also. She is also using tremendous abusive and slang language. I have no dues above this card. In spite of several request, she is denying to provide the statement through mail. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. Not only that she has threatened me and my office Boss also. She is doing tremendous misbehaving with my office Boss and Administrative manager.What is this???. Bank cannot do legally this type of mental harassment. She is disturbing my Employer also, which is affecting my mental peace. As a middle class family, at present my job is effecting due to their using the abusive language with my boss also. As per the Credit card rules of the Bank, I am asking for statement. But she is denying giving me the statement. Continuously she is telling me to make the payment at a time; otherwise they will attack me and my family with their team.
Not only that, she has also threaten me, if I don’t make the payment immediately, then they/ICICI Bank/ will kidnap my daughter. Please help me and my family from Goonda of ICICI bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. For your information, I have been receiving these threatening calls coming from[protected],[protected],[protected]. These threatening calls comming in my Wife's number 90 times, in my number's 100 times and in my office Boss's number 50 times in 01 (one) day.Please relie[censored]s from the torturing from ICICI. Please stop this call from this number otherwise I will take legal action for human rights against the mental torture with my daughter and wife also.

Due to this Ruthless incident Now I am in big trouble for my job and my family security also.


Please co-operate at your end.


Thanks with Regards

Manas Ray Chaudhury
[protected].