[Resolved] ICICI Bank / Credit Card — Dispute On Credit Card | |
Dear Sir The Matter is attached with the letter and I have sent this mail to the ICICI Bank's Customer Care Deptt.But no right actions are taken till now.Kindly read the e-mail which I have sent to the bank.I hope you will take right actions in this regard. Yours sincerely Suneel Kumar Mob. +91 [protected] (To, The Manager Customer Care Dept. ICICI Bank. Sir, This is to request you that I am holding a credit card of you esteem bank since March 2007. My old card no is [protected] on behalf of this card I gave a request to bank for new card because my old card strip was not working and after two days bank dispatched the new card and I did not receive this card. That was card delivered to my old office address at Progressive Times Planner Pvt. Ltd., I -11, LGF, Lajpat nagar – II, New Delhi, and Progressive people swiped this card in company EDC terminal and make two transactions one for Rs .90, 000 and second for Rs. 13, 000 and immediately I got the bank SMS. I informed the bank to stop the payment to merchant and to block my card. I gave the complained the bank by e-mail and fax. I lodged a Police complaint against Progressive Times Planner Pvt. Ltd. at Lajpat Nagar, New Delhi Police Station. After that I got a letter from bank side to solve the fraud transaction and I got my credit limit reversed in bank monthly credit card statement. When I received my next statement, the bank again debited the above said transactions. Neither the amount was given to the merchant nor did it return back to me and now the bank is adding that amount in my monthly credit card statement with interest. I am not ready to pay that money, which is not provided to me by the bank and not used by me, that too with interest. Currently the bank is saying that the payment is on hold but no specific reason is explained to me. Kindly, credit the transactions as well as the amount and interest, which I am paying to the bank for last 3 months, in my card. It is my kindness that I am paying that amount just because I don’t want to spoil the healthy relations with ICICI Bank. Kindly take actions in this regard. Thanking you! Suneel kumar Mob. +91 [protected]) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dispute On Credit Card
Dear Sir
The Matter is attached with the letter and I have sent this mail to the ICICI Bank's Customer Care Deptt.But no right actions are taken till now.Kindly read the e-mail which I have sent to the bank.I hope you will take right actions in this regard.
kindly send the name and contect number to whom i can talk with him and do settlement of my credit card dispute or tell me how much time it eill take to settle, i hope yoy will give me positive responce
your faithfully customer
anubhav pandey
[protected]
Dear Sir
The Matter is attached with the letter and I have sent this mail to the ICICI Bank's Customer Care Deptt.But no right actions are taken till now.Kindly read the e-mail which I have sent to the bank.I hope you will take right actions in this regard.
kindly send the name and contect number to whom i can talk with him and do settlement of my credit card dispute or tell me how much time it eill take to settle, i hope yoy will give me positive responce
your faithfully customer
anubhav pandey
[protected]
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI BANK
MUMBAI
Subject-Regading my credit card dispute sattlement.
Respected sir,
I want to informe you that about my credit card, my credit card number is 4477********4005, my address is 4d/172 awas vikas hanspuram colony naubasta, kanpur, my bate of birth is 26 may 1985, Employee of your bank who deal with credit card (who provide the credit card as per coustmer need they always begged for coustmer for card plz...take this my target will be complete in this month).i didnot want to take this because i heard alot for your company, that i found.some detail against of my credit card which is given below only two transation done by me rest is not authorised by me.plz cheak this problem.given below.
date ref.number transaction detail transactionamount
16/10/2008, 74580458291059137623366 dxhelp.net rs.2029.53 not by me
17/10/2008, 74580458293059176991516 sensible-hlp.com rs.1758.92 not by me
22/10/2008, 74056638298000000086641 smile store rs.4200.00(done by me)
15/11/2008, [protected] relatives.com rs. 1, 758.87not by me
03/01/2009 mobile store rs.8645.00(done by me)
I have discuss this matter with customer care local office but no one had respond me, i am ready to pay my authorised payment which is done by me and i have fax to your cach back department ment with many request id, For a time being money rewart in my a/c but after few days it again withdrawn by bank. i have full detail wih i got from your bank and custome care department .cau you provide me contect number or responsible person who can do settlement my card payment at local level i can talk that officer.
plz i am very tired of your poor feedback and service, i want settlement on my credit card .plz do it as soon as possible.
thanks and regards
anubhav pandey
mo-[protected]