[Resolved]  ICICI Bank Credit Card — File a case against ICICI credit cards

TO,

The Consumer Court


Subject: - Case file against ICICI Credit cards ([protected])

Dear Sir,

This is to inform you that I was using a sliver credit card( CC No [protected]) which is lost last year in February 2008 till date I never ever purchase & used the above credit card & for same I had put a request in ICICI bank’s Customer Care & closed my card after that I had received a call from their collection department for the payments in April 2008 because I was not using the card so that insisted for full & final payments & as a result Mr. Vijay from Ashok Vihar, Delhi Brach (mob.no [protected]) the executive said Ok sir please pay your settlement amount i.e. 14000/- (12000 Principal Amount & 2000 Late fee) so I paid the same amount thru chq no 222760 dated 22.04.08 thru ICICI receipt no 0124206 dated 19/04/08 & Mr Vijay assured me that after made the payments within 3 day I would get the NOC letter because I never used such type of credit card & this is my first credit card that I had used & not aware their policy so that trust ICICI bank people after that I followed for my NOC (Non Objection Certificate) on above mobile number but every time call was rejected by Mr Vijay nor reply, I never expected that some one who was from ICICI bank gave me fake commitment for same I was several time reach their Customer Care but never receive any positive response. few days later in July 2008 I had again received call regarding the payments follow up, that time I told Mr Akash about all the thing happened with me last time then his senior Mr Rishi (Manager) assured me that after making the Rs 1540/- payments (its late fee), the a/c will be zero & NOC would be issued to me, because this time some one from Manager level assured me so that again I believed them and paid the above amount thru chq no 479738 dated 26/07/08 thru ICICI receipt no 0357616 dated 26/07/08, on Xerox copy of chq I take the Signature of Mr Ramesh (chq collector) on behalf of ICICI bank that after receiving the payments a/c will be zero & NOC will be issue to me within 2 days but again I made fool by ICICI bank, they never response me & again I go to ICICI bank Customer care & again nothing get. after that ICICI bank never chased me for payments.

In march 2009 I take initiate for solved the issue but there I know that I have again 19000/- due then I asked them that how it came 19000/- not reply & offer me 8000/- for full & final, there I not dined to pay that time I have only Rs 2000/- & balance will try to give you later as dispute is going on between me & ICICI bank, they deducted my whole salary from my salary saving a/c which already with ICICI bank of Rs 15461/- without any intimation on dated 30/03/2009, I contacted to customer care there they assured me that same problem will resolved pls visit to Rohini, Delhi Branch & they agreed that people make a wrong promised to fulfill their target. So where are my faults if some one giving wrong commitment just fulfill their targets so why suffers a customer. I visited Rohini Branch on 1 April 2009 after reach there I came to know that Branch is not open, I took leave from my office & this leave went waste.

Hence kindly file a case against ICICI Credit Cards Bank so that further no customer will suffer like me & also requested to you please help to get back my deducted money with interested because in between of above dispute I have pass from mentally disturb, frustrations, financial problem Etc.


Please help

You’re faithful
Sanjeev Kumar
Mob.[protected]

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