[Resolved] ICICI Bank / Credit Card — Update record from CIBIL | |
have received information from the bank regarding defaulting in credit cards of icici Bank and my name is listed in the Defaulter List of CIBIL. I have done full and final settlement But icici Bank has not send the data to CIBIL. MY credit card has declined because of the wrong information given by the bank to CIBIL. I seek justice to get my names removed from the defaulter list with an immediate effect. I am ready to give all the proof and settlement letters issued by the concerned credit cards provider. Please help to remive my name from civil. Looking forward to a suitable action at the earliest form your end. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
i know my card status
ICICI Bank — CIBIL record update for credit card
Hi,I have a ICICI Bank credit card number 4477 XXXX XXXX 6006 which shows an overdue in the CIBIL record. This has been stopping me from getting my home loan sanctioned. After repeatedly querying with the bank, they sent me the current statement which shows no outstanding dues on the card. But even after repeated requests the bank is not responding to my queries towards the closure of the account and removal of the entry from CIBIL record. This shows the pathetic nature of the bank and the reluctance towards responsible service to the customer. I am having extreme financial strain to pay my home loan from my own resources because of this. I would like to send this message to every person who views this message. PLEASE BE BEWARE OF ICICI BANK. I am literally frustrated with the poorest service level of such a big bank.
Hi Anirban,
We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.kindly refer "1713105" in the subject line.
Regards,
ICICI Bank Customer Service Team.
We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.kindly refer "1713105" in the subject line.
Regards,
ICICI Bank Customer Service Team.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23618
Pending
2043
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
ICICI Bank Credit Card — Name appears in CIBIL
HiI have made a settlement in Jan 2008 through a Demand Draft of ICICI Bank and had given to the collection agency of the bank. they have misplaced my DD and put my name in defaulters list. Bcoz of which I am u unable to get a loan. Have requested to look into the matter but they are not at all supportive. Please guide me as i have the settlement letter and the copy of DD.