[Resolved]  ICICI Bank / Credit Card — Statement Problem

Hi,

This is in Regards to my Card no.[protected] in name of Kapil Lalchandani.I had been member since Jan-2008 and regular customer.i have never defaulted and never delayed my payments towards my Credit Card.

31-August-09 there had been a debit of Rs 20000/- from my card which states as Cash Reversal, i saw the same on 07-Sep-09 where i called ICICI customer care and informed them about the error and they replied that the same charges will be reversed as it is system error.they said that it will 3 days time, i called on 11-Sep-09 again but the charges were not reversed.I have been in continues follow up with different people in ICICI bank but no one is responding in proper manner.

I am a salaried person and for me 20000/- means a lot and ICICI BANK is trying to destory by Creditibilty and my CIBIL history which i have mantained as of now.



Looking for help and a lesson to ICICI BANK.


Regards
Kapil Lalchandani
Contact No [protected]