[Resolved]  ICICI Bank Credit Card — Non Receipt of cancelled Air Sahara Ticket

Credit Card — Non-receipt of card

This is to inform you that I have not received my credit card dispatched on 12.06.2008 via ExpressIT AWB [protected]till date. I had received SMS confiming the dispatch on 18.06.2008.

Please revert on this thon my cell no. at the earliest or provide your PUNE/ Mumbai call centre no.

Yours sincerely,

Raman Guleria

mobile : [protected]

ICICI Bank Credit Card — Receipt of Bill after cancellation of Card

ICICI Bank is sending me every month bill even though the credit card has been cancelled. I have wrritten back the credit card and also has the acknowledge copy of cancellation of credit card letter dated 05/11/2007. Even now the Bank is calling and asking for the payment. I have cleared all dues with ICICI Bank for credit card. They have imposed late payment charges which i refused to pay as the cheque given to the bank was not presented by them on due date. later i called and paid through auto debit to ICICI Bank. but they refused to reverse the charges in this event i wrote a letter and asked them not to call me for any product hence forth. Now also i am being harrassed for payment of the charges.

ICICI Credit Card — Non-receipt of credit card

I hv never come across such a lousy customer care section of any company as that of ICICI Bank. I was informed that a Credit card has been issued to me on 12.08.08 and that it would reach me within 3 days. Thereafter it was sent by courier on a working day at 15:45 hrs to my residence. Of course it amazes me as to how ICICI could imagine that an employed person would be available at home in the afternoon of a working day. After a series of phone calls etc. to their non-existing customer care manned by dumb witted nincompoops they re-sent it (yes, ahem!!) to my residential address on a working day in the afternoon. I tried to explain to their customer care 3 times and was either disconnected, the phone transferred from table to table and finally disconnected. Is their a solution to this inane non-sense and dim wittedness.