[Resolved] ICICI Bank Credit Card — 3 D SECURE | |
I have been trying to get a 3 D secure code for my Credit card taken from this bank as it is mandatory to book tickets on irctc but getting one seems to be an herculean task as it has already consumed my two good days to even get a proper reply. System said registration failed and I should call customer service and register my mobile nos and email Id to proceed further. After having done the same, creation of 3d secure code is still not happening. And after staying on the telephone line through several navigations for a great time the customer service executive opens his conversation with a statement which seems to be tailor made that the server is down and to call and try after half an hour. Its is very unfortunate that a executive without even listening to the complaint or query gives such a answer. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
icici bank service is d worst service in banking sector
Dear Ravi,
We would like to apologise for the inconvience caused. please mail ur contact details at [protected]@icicibank.com and our representative will get back to you as soon as possible. Refer "892421" in subject line.
Regards,
ICICI Bank Customer Service Team.
We would like to apologise for the inconvience caused. please mail ur contact details at [protected]@icicibank.com and our representative will get back to you as soon as possible. Refer "892421" in subject line.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Please email us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 275717). We'll immediately contact you and work to address your issue.
Regards,
ICICI Customer Service Team.