ICICI Bank Credit Card — Request to provide the justice against my credit card dispute (service reference number SR[protected]

I am sorry to write to you my concern up-to you level and this is in continuation of my my mails to ICICI customer care and all the levels.

Pls note I am not able to get the justice from ICICI Bank, after writing my concerns at level 4.

I am also surprised to see the following mail on behalf of Mr. Madhivanan.

Once again I would like to request you, pls reinvestigate my matter and provide me the justice, as I am totally unsatisfied, the way my case had been handled. I had already sent all the details to ICICI customer care with proof, but nothing had been worked out.

I would like to bring your notice that with the same merchant on same date, I was having the dispute with ABN AMRO bank also on same date (as my belongings were stolen), since he also used my ABN AMRO card for Rs.16626, and with their great investigation process finally decision had been awarded in my favour.

For further investigation, I had alredy sent the details to bank

1): ABN AMRO and HDFC card dispute details with FIR report and all other details (Emails with attachments)

2): Scan cop of the answers against the charge slip received from ABN AMRO Bank from the same merchant (In your case, I have not received any charge slip to give my justification).

3): Email from the ABN AMRO Bank that they awarded the decision in my favour.

In the view of above, pls advise the ICICI BANK to restart the process, and if you need any help/details from my end pls let me know.

We have to work as a team to teach the strong lesson to culprits, rather than asking the money from my end, which I have not incurred at all.

BR/Nishchal
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