[Resolved] ICICI Bank Credit Card — CARD BLOCKED WITHOUT ANY REASON | |
I am K. Suresh Kumar. I hold an ICICI bank credit card No - [protected]. This card I am holding since Apr 07 and I was using it properly and making the payment regularly. For the past one year, unfortunately I was not using this card because I was not in my home tome and the card was lying in my house. Now when I took the card back and try to use , I was surprised to understand that my card is been cancelled due to no usage. I really dont understand what is this means. There was no communication at all given to me . Without any intimation to me, how can my card be blocked. Before giving this card, I had undergone numerous verification calls and verification visit. Then why when comming to cancellation of the card, why not even a call made to the customer.I have a good payment track record in the card and I just cant accept the arugment since I was not using this card its blocked. This was not communicated to me neighter at the time of applying the card, nor at the time of blocking the card I really wonder what kind of customer service is this Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
ICICI Bank — ICICI BANK is calling without reason
ICICI BANK is calling to my personal number they said" we have found your number in google.comso they are forcing to me without reason that u have took credit card from ICICI BANK and you have to pay card balance.
we dont know whay they keep calling daily and asking about That defaulter card holder.
i mean" if again i got call from them we will take action against ICICI bank
so please stop them to call us and should not harm to our work
we will send notice to ICICI BANK harassment by ICICI BANK
Stupid bank even they does not know to whom they are talking.
im getting call from this number: contact :
ASHOK KUMAR /ragu/arun
number: 23319088
23565662
41279608
41279609
Bangalore
Dear Mukesh,
We understand that you have been receiving unwanted calls from ICICI.
Please write to us with the number along with STD code where the calls have been received at [protected]@icicibank.com (Subject line: UID 207758). We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.
We understand that you have been receiving unwanted calls from ICICI.
Please write to us with the number along with STD code where the calls have been received at [protected]@icicibank.com (Subject line: UID 207758). We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.
Hi,
We are sorry to hear about your problem with ICICI Bank. We have made a note of your credit card number and shall get in touch with you at the earliest to solve the matter.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your problem with ICICI Bank. We have made a note of your credit card number and shall get in touch with you at the earliest to solve the matter.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank Credit Card — Card Blocking without any reason
I did a shopping of around 3500/- at Hypermart on 03-Jan-2009. I wanted to split the billing in multiples of 250/- as there were gifts on the billing of Rs 250/-. But to my surprise my card was not getting honoured after 8 transactions. I waited for 1 more day but the card wass blocked by the Bank. Although I was expecting a call from Bank side to clarify on the transactions, but I called up the Bank on 5th Jan and checked, then I was told that card was blocked due to security reasons as multiple transactions were made on the same merchant. I asked the CCare exec to show me if there is any such policy that consumer can not make multile transactions in a single day, the exec was blank and told me that my card is unblocked.Because of this I could not use my card at 2 other places and had to use other card instead unwillingly.