[Resolved]  ICICI Bank - Credit Card — Threatening calls and undue charges

Dear All,

I had some dues on my credit card. (I cant mention the credit card number because of security reasons)
I meeting was held in Jun 2008 to settle my dues. The other term was that my credit card would be cancelled forever. I represented myself and ICICI was represented by Mr Krishna (currently his office is in sec 8, rohini, delhi branch), and there lawyer Mr. Narayan (office in Tis hazari Courts). The meeting was held in the lawyer's chamber. The settlement amount was Rs 52, 000/- to be paid in three monthly instalements of 18000, 18000 and 16000. Both the parties agreed to the terms and conditions.
I made a payment of 18000/- which was refelected on 28th june 2008 in ICICI.

To my utter surprise, next month i received the statement again with more penalties imposed on me.
I tried to contact Mr Krishna but to no avail. I also requested ICICI to send me the of intent for the terms agreed upon but to no avail. after that i didn't make any payment as there was no transparency on ICICI's part.

Now i have been continuously receiving the calls from ICICI (latest being today i.e., 25th october 2008 by the collection manager of Sectror 8 branch rohini, delhi to my wife. he also used abusive language with me, his mobile number is [protected]).

I have tried to approach the ICICI authorities numerous times but to no avail.
I have sent the mails also but they don't pay a heed to it.

may i request you to help me come out of this agony.

Regards
Deepak Malik
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear All,

I had some dues on my credit card. (I cant mention the credit card number because of security reasons)
I meeting was held in Jun 2008 to settle my dues. The other term was that my credit card would be cancelled forever. I represented myself and ICICI was represented by Mr Krishna (currently his office is in sec 8, rohini, delhi branch), and there lawyer Mr. Narayan (office in Tis hazari Courts). The meeting was held in the lawyer's chamber. The settlement amount was Rs 52, 000/- to be paid in three monthly instalements of 18000, 18000 and 16000. Both the parties agreed to the terms and conditions.
I made a payment of 18000/- which was refelected on 28th june 2008 in ICICI.

To my utter surprise, next month i received the statement again with more penalties imposed on me.
I tried to contact Mr Krishna but to no avail. I also requested ICICI to send me the of intent for the terms agreed upon but to no avail. after that i didn't make any payment as there was no transparency on ICICI's part.

Now i have been continuously receiving the calls from ICICI (latest being today i.e., 25th october 2008 by the collection manager of Sectror 8 branch rohini, delhi to my wife. he also used abusive language with me, his mobile number is [protected]).

I have tried to approach the ICICI authorities numerous times but to no avail.
I have sent the mails also but they don't pay a heed to it.

may i request you to help me come out of this agony.

Regards
Deepak Malik
[protected]
Threatning Call from ICICI Bank Credit Card Department, Rohini.

I have received a call from Mr. Suresh Gupta, Rohini, New Delhi[protected] who is working in ICICI Bank Ltd, Credit Card Collection Dept., Rohini main branch. He called me yesterday (24th Feb 2009) morning and told me to return the payment slip (C[protected], RBI has rejected the payment. If I will not return the payment slip then Mr. Suresh Gupta will bounce my cheque with any xyz reason and a case of Section 138 will be apply on me. He clearly mentioned over the phone that he will not take any responsibility of this case.

Regards
Shubhankar

Warm Regards
Shubhankar
+91 [protected]

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