[Resolved]  ICICI Bank Credit Card Division — not getting NOC

Address:Ghaziabad, Uttar Pradesh

dear sir, I (Amarjeet singh) was using the bank credit card ([protected]) since 2008 regularly, unfortunately due to having financial crisis for 3 month from oct 2009 to jan 2010. I couldnot pay the minimum amount fixed by the bank due on last date,i approched the bank for full and final settlement in the end of jan 2011at the kaushambi branch.I had talked with Mr.GAGAN KASHAYAP (MANAGER),then he released the full & final settlement letter vide Ref. no: CC / [protected] / 1102 / 209499 on Feb11,2011 in veiw of the exceptional cirumstances explained by me & he confirmed the acceptance of Rs 29000/-( Rs.twenty nine thousand only) towards full & final settlement on the said credit card either in 4 strokes/installment of Rs.7250 x4 EMI before April 28,2011 or pay one-time basis.
I paid Rs.2000/- CASH same day ie on Feb.11,2011 & given a A/C PAYEE CHEQUE of Rs. 27000/- on Feb.12,2011 in icici bank at kaushambi branch,now neither nobody is responding in the bank nor Mr.GAGAN KASHAYAP is picking up the phone,personally i visited bank many time security gaurd of the bank did not allow to enter in the bank to talk in this connection .
now till date i did not get NO OBJECTION CERTIFICATE from the bank moreover i came to know that bank has given my name in CIBIL.Can you help me to remove my name from the CIBIL as I have to plan for home loan & provide the NOC from the bank to release the mental stress.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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