[Resolved]  ICICI Bank Credit Card Division — GOT CARD STATEMENT FOR 2 CARDS, BUT I HAVE ONLY 1 CARD

Address:Vadodara, Gujarat

Hello,

I recently received 2 different statements of ICICI Bank Credit Card but I have only ONE (1) card.

I got an SMS also stating my overdue of joining fee of Rs. 561/-, but I don't have the card.

I have tried plenty of times to contact customer care numbers but am not getting any response. I have also filed complaint in ICICI Bank Website, but no result.

I am tired with these poor response, pls suggest what to do next.

Can I go to CONSUMER FORUM and lodge a complaint for the same?

Awaiting your reply.

Thanks & Best Regards,

Mayur
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Aug 13, 2020
Complaint marked as Resolved 
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I had January 2008 statement of my card which had 15182 Rs outstanding amount due. The due date according to physical statement was[protected].
I have deposited a cheque of 15200 Rs against the card which was received by the bank on the due date.This is as per online statement.
But the online statement also tells me that I am now having 263 Rs paymet due against the card. This amount was result of AUTO Debit Return Fee which is activated in my account.
I just want to complain that when I have paid full amount which was received by the bank on due date then why I should give this AUTO Debit Fee.
i have talked to the customer care of ICICI but the customer care officer is not getting my problem and told me that AUTO debit executed on the mid night of[protected] and we got your cheque payment on[protected]. That is why the payment can not be reversed.
What is that ?
Please help.
i am computer hardware eng. i am need your created card.

ICICI Bank — credit card statements

The manager,
icici bank,

sir,
it is to inform that i am not receiving my credit card statement from last 4 months. my credit card no. is [protected] and [protected].
this is my humble request to you to send me the statements.
thanking you
Sandeep Kumar
address:- E-106/3 lane no. 11
behind durga mandir
rama vihar
delhi -110081
ph. no.:- [protected]

ICICI Bank Credit Card — Credit card statement

Sir

I Have not received my credit card bill statement for Aug 22nd to Sep 22nd. Please send the statement to my email-id so hat payment can be made immediately.

Name: M.Jagadeeswari
email: [protected]@rediffmail.com
Date of Birth : 15.04.1971
Hi,

We have made a note of your email id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
Dear Mayur,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4321632' in the subject line.

Regards,
ICICI Bank Customer Service Team
Complaint got solved. Thanks..!
Dear Sir,

Happy Banking!

Regards,
ICICI Bank Customer Service Team.

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