ICICI Bank Credit Card — Double charges levied | |||
I am using ICICI bank credit card from last several years. On 9th january 2011, I used credit card on moguls auto service towards diesel. At this time operator swiped card and immediately there was power off. As per operator transaction was not completed and hence swiped second time once power was up. When I received statement of ICICI bank then I observed tehre are two entries on 9th jan 2011 for moguls auto service, whereas there should have been only one entry. I informed ICICI bank, sent letters and emails to them. But they are saying as per there investigation charges are correct. This is not at all acceptable to me and need your help to get this resolved. Since for one transaction/Purchase its charged twice. Regards Ajay Was this information helpful? | |||
 4 Comments | |||
Comments
I already raised complaint, but there is no satisfactory response from your end. Anyways you can reach me at [protected]@rediffmail.com.
I feel with growth in size, ICICI is not providing Customer Service and not bothered about customers.
Regards
Ajay.
I feel with growth in size, ICICI is not providing Customer Service and not bothered about customers.
Regards
Ajay.
Dear All,
Till date ICICI has not contacted. It shows ICICI Bank's customer service.
Its very unfortunate leading Private bank acting in such a manner.
Regards
Ajay
Till date ICICI has not contacted. It shows ICICI Bank's customer service.
Its very unfortunate leading Private bank acting in such a manner.
Regards
Ajay
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1724853" in the subject line.
Regards,
ICICI Bank Customer Service Team.