[Resolved] ICICI Bank Credit Card — icici bank credit card - false recovery and payment

sandy23p

from Kolkata, West Bengal

Address:

Delhi

--- On Sat, 18/8/12, Sandeep Das <[protected]@yahoo.co.in> wrote:

From: Sandeep Das <[protected]@yahoo.co.in>
Subject: ICICI Bank Credit card complaint - Incorrect Recovery and harassment
To: [protected]@icicibank.com
Date: Saturday, 18 August, 2012, 12:21 PM

This is to inform you that I have been receiving calls from Some Mr Narender ( [protected])from ICICI bank regarding Recovery of some credit card payment that i have made in the year 2006. The total amount is Rs 15000/- as per him.

I told him that I don't have ICICI bank credit card and there is no outstanding payments.

I asked him to give me details regarding the Outstanding amount but he failed to do so. I also gave him my email address. but he tells me that he will not be giving me any details. I should have received the statements online.

He is also using abusive language on the phone.he is also threatening me with consequences. I told him that i will record the statement and will complaint to the police.

He is also calling 3 -4 of my friends and threatening them and harassing them.

This harassment is unnecessary and uncalled for.

First give me all the details and than we can have a dialogue. if there is a payment due on me than i will make the payment , but for that i need the statement and details.

I will go to police and launch a FIR today if I receive any threat or he misbhaves with any of my friends and family.

My number is [protected]. Give me a call or email me.

Regards,

sandeep

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Aug 13, 2020

Complaint marked as Resolved

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Comments

DEEPAK PRAKASH

from Mumbai, Maharashtra

ICICI Bank — issue with credit card statement and false information

hi,
This is to inform you that i had received my credit card statement for the month of[protected] my minimum amount due was 3, 780.00 and went to the icici bank to make the payments when i had cash of 4, 000 thats like 1, 000 each i was in the payment counter when i gave him the cash in the cash slip he said cashier said that he/she doesnt have change to give me back so i told him that i dont have change but he/she in the cash counter told me that you can make a payment of 3, 500/ and the remaining 280/ will reflect on your credit card statement for the next month and i did trust him and made the payment and after few days i had called ICICI bank to check my balance on my card they told me that i have any balance of 10, 000 which i can use it and on[protected] i got a call from ICICI in which the female who had callled me told that i have to make the payment i told i havent received the statement yet and my due date ids on july 10 but the female was not worried about my concern she was instiating on my payments of 280 which was due for last month statement i informed her what ever happend and why i did not pay the 280 but she told me that i going to send a representive to colect the cash but i refused it and she used some abuse languages on me and hung up and later on[protected] i not able to use my card in which i had a balance of 1, 200 still left on my card when i call the customer service and informed about it they still tel me make a payment of 5, 000 to get my card activated but i havent received any statement till now in which i had to undergo a very bad situation with the bank .i request some one to take action against this bank so that no one in future will face this problem please can some help me ..

Thanks and Regards
Deepak.p
[protected]

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sandeep,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team