[Resolved]  ICICI Bank Credit Card — excess debt of Rs.200

Address:Thane, Maharashtra

Dear Sir

Ref: icici petro card no.[protected]
icici credit card no. [protected]

I had used Instafuel prepaid fuel card for petrol at HP petrol pump , Hind Automobiles near joker cinema,kalyan-west on 31/01/2011 for Rs.200/- but you were bedited Rs.400/- from my account . I reported this to icici customer care on 15/02/2011 and they suggested me that to take refund from HP petrol
pump as you have already credited amount to HP petrol pump. Then I went to HP petrol pump 10 to 15 times for the same . At last , they have issued me a letter stated that their account is debited by bank for Rs.200 and they suggested me to take refund from ICICI bank.

I request icici to give me refund of Rs.200 /- but they refused to refund the money.

Your faithfully,
Kiran P Bagul
mob no.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I already inform this matter within 15 days of incident to icici costomer care . but they said that they can not entertain this matter as i had not informed them within 15 days.
Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
I have not received any response from ICICI Bank Customer Service team as they replied me in August 2011 that theyw ill contact me after addressing my issue,

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