[Resolved] ICICI Bank Credit Card — excess debt of Rs.200 | |||
Dear Sir Ref: icici petro card no.[protected] icici credit card no. [protected] I had used Instafuel prepaid fuel card for petrol at HP petrol pump , Hind Automobiles near joker cinema,kalyan-west on 31/01/2011 for Rs.200/- but you were bedited Rs.400/- from my account . I reported this to icici customer care on 15/02/2011 and they suggested me that to take refund from HP petrol pump as you have already credited amount to HP petrol pump. Then I went to HP petrol pump 10 to 15 times for the same . At last , they have issued me a letter stated that their account is debited by bank for Rs.200 and they suggested me to take refund from ICICI bank. I request icici to give me refund of Rs.200 /- but they refused to refund the money. Your faithfully, Kiran P Bagul mob no.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I already inform this matter within 15 days of incident to icici costomer care . but they said that they can not entertain this matter as i had not informed them within 15 days.
Reply
Hi,
We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
I have not received any response from ICICI Bank Customer Service team as they replied me in August 2011 that theyw ill contact me after addressing my issue,
65%
Complaints
23614
Pending
2050
Resolved
14243
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information