[Resolved]  ICICI Bank Credit Card — Harassment from ICICI Bank

Address:Mumbai City, Maharashtra

Harassment from ICICI Bank

This is with regards to Credit Card No. [protected]

The issue with the credit account was dealt with in year 2005 and payment against the card was made in installment basis. However due to my financial problems I was unable to make the last few installments. I believe that I have paid much more that what I have actually utilized.

After almost 6 years now, I have been getting several calls from ICICI bank collection agencies, threatening and abusing me with filthy language over the telephone. As per the bank records, my residence and contact number is unchanged and still the same. The only thing that has changed is my place of work. Over these years I have not received any sort of correspondence from the Bank or its agencies what so ever, with regards to the credit card, until the last incident as stated below.

27th April 2011 – The Manager of my new company started getting repeated phone calls from telephone numbers 32252432, 33643000, 61362907, 61362900, 42723700, 32252432 and many more. These ICICI Bank representatives repeatedly keep calling within a span of 3 to 4 minutes and forcibly address and discuss my credit issue with the manager who is not at all associated with this matter what so ever, and this is nothing but harassment. They have not made an effort to visit my residence for once. Their intentions are clear that they want me to loose my job and be rusticated from the firm that I work for.

Now, I have registered a NC at the Agripada, Mumbai Central Police Station. (also attached here).

I want ICICI Bank to give me justification for the above mentioned incident, and stop these dirty games they or their appointed agencies practice.

My Mobile as per the bank records is[protected]

R Mahajan
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience.We have made a note of your mobile number & Credit Card number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
I am a Wealth Customer with no personal or business loans from ICICI. I have a Platinum ICICI Credit Card since the past 6 years, and the total out-standing due this month is only Rs. 9, 000 or so. I made the previous month's payment through automatic ECS from my ICICI account.

Since today morning, I am receiving rude and abusive calls from 33643000 for a supposed loan amount of Rs. 4, 00, 000 which the female on the phone said I should pay by August or else...

The phone hasn't stopped ringing for the past hour. I have atleast 20 missed calls from this number as I have stopped receiving the calls. Please advise!

My name is Rushabh Mehta, and I hold my savings account at the Lamington Road branch. My contact details can be obtained from the ICICI database using this information.

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