[Resolved] ICICI Bank Credit Card Recovery — HARASSMENT | |||
I want to lodge a complaint against Mr. Sanjay[protected] working in ICICI Credit card recovery office situated Mumbai. I owed a Credit Card from ICICI Bank and the outstandings are around 22,000 as settlement figure... i have not denied paying the same but asked to wait till next month as i am tied up with some other commitments.... But now I am getting HARRASING THREATS and abuses from ICICI Bank recovery team Mr. Sanjay to pay the amount. Even he started calling at my office phone and doing misbehave with the staff members. He has no rights to abuse either me or my office team this way. This is really annoying and ridiculous to call on office numbers. I got 15 calls today itself from[protected]. Please take a quick action against him or my office will lodge a police complaint against him as they have telephonic recordings against him abusing everyone on the phone. Thanks Gurdarshan Singh +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
22 Comments | |||
Comments
Dear ICICI Bank Customer Service Team,
I was supposed to settle my Credit Card dues in the month of May 2013 but unfortunately due to a death of my family member I was not able to do the same as financially I lost a lot of money in the medical emergency period.
I have already communicated the same incident to the caller Mr. Ravi ([protected]).
I have also communicated that unfortunately it happened to me and i have not been able to close the Credit Card Account and will be closing it by mid July.
Instead he is now pressurizing me that IF YOU DO NOT SETTLE ON OR BEFORE 30TH JUNE, 2013 YOUR SETTLEMENT FIGURE WILL BE RE-STRUCTURED DUE TO CHANGE IN ICICI BANK POLICY AND YOU WILL HAVE TO PAY MORE 15-20 K RUPEES TO SETTLE YOUR ACCOUNT…….SO PLEASE HURRY UP !!!
I want to know why this new negative tactic is being used against me by your team members of pressurizing to settle fast when I am running through such bad period in life ? I have not refused to pay neither now nor before so why pressurizing this way ?
Please understand my position and wait for some more period so that I can stabilize myself to settle your dues of Rs 22, 577/- by next month.
Requesting you do not harass that way.
Thanks
Gurdarshan Singh
+91-[protected]
I was supposed to settle my Credit Card dues in the month of May 2013 but unfortunately due to a death of my family member I was not able to do the same as financially I lost a lot of money in the medical emergency period.
I have already communicated the same incident to the caller Mr. Ravi ([protected]).
I have also communicated that unfortunately it happened to me and i have not been able to close the Credit Card Account and will be closing it by mid July.
Instead he is now pressurizing me that IF YOU DO NOT SETTLE ON OR BEFORE 30TH JUNE, 2013 YOUR SETTLEMENT FIGURE WILL BE RE-STRUCTURED DUE TO CHANGE IN ICICI BANK POLICY AND YOU WILL HAVE TO PAY MORE 15-20 K RUPEES TO SETTLE YOUR ACCOUNT…….SO PLEASE HURRY UP !!!
I want to know why this new negative tactic is being used against me by your team members of pressurizing to settle fast when I am running through such bad period in life ? I have not refused to pay neither now nor before so why pressurizing this way ?
Please understand my position and wait for some more period so that I can stabilize myself to settle your dues of Rs 22, 577/- by next month.
Requesting you do not harass that way.
Thanks
Gurdarshan Singh
+91-[protected]
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Regards,
ICICI Bank Customer Service Team.