ICICI Bank Complaints & Reviews

ICICI Bank — FOR Debit

प्रिय सर

मैंने आईसीआईसीआई बैंक में ०३.१०. २०११ को १३००० rupees deposite किया ,आज (१०.१०.२०११) आईसीआईसीआई की उर से फ़ोन आया की आपकी गद्दी में से १०० का नोट क्रैक है इसलिए आपके अकाउंट में से १०० रुप्प्या डेबिट हो रहा है . मेरा qoustion यह है की आज one वीक होने के बाद इनको yadd आई तो कृपा इस पर करवाई करे . माय अकाउंट No . ०००५०१५२९६५१ माय नामे इस राम सिंह

Regards
Ram Singh
[protected]

Dear Mr.

Shukla, We have made a note of your account number. Our official will get in touch with you shortly.

Regards,
ICICI Bank Customer Service Team.

Amount I lost is - 6300

Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4401528' in the subject line.

Regards,
ICICI Bank Customer Service Team.

icici bank-personal loan — icici bank-personal loan

hi
i am ashutosh desai from mumbai...
this is my worst experiance in my life with icici bank and the hight of the matter is no one ready to listen you or ready to solve your problem..
i have a personal loan with icici bank and my a/c. no is LPMUM[protected] i took this loan in oct.2007 so my first EMI should get clear in nov.2007 but from first month EMI not get clear by ECS from my bank a/c., after that i complaint so many time that please get my EMI clear in time there is some problem.continusee four month i made a follow up for EMI not clear in my a/c. and every time there coustmer care executive said that sir it will be solved from next month after four month i desperatle and visit personaly andhri jb nagar branch and after a waiting for two hrs.there is a discuss for four hrs.they aggrid that yes it was our mistake and we appologies for it..and i take a appology letter from them..and got a confirmation that this four EMI will extand in your repayment shedule..
after a three month they present a two cheques in one month one was before due date and other one was end of the month.. i don't know when i write a date on every cheque then how they can present that cheque before date ofcource that cheques not get cleared (thank god)..
NOW THEY SENT ME A NOTICE FROM LAWYER THAT YOU ARE DEFAULTER AND IF YOU WILL FAIL TO MAKE COMPLETE LOAN PAYMENT IN 7 DAYES FROM THIS LETTER THEN WE WILL TAKE A LEGAL ACTION..CRIMINAL AND CIVIL BOTH...
I HAVE NOT A MISTAKE OF SINGAL PANNY THEN I DON'T KNOW WHY I SHOULD SUFFER ALL THESE...WHEN I MAKE A FOLLOW UP AND REMINDER FOR NOT CLEAR EMI BY ECS...THEN ALSO THEY ARE GOING TO BLAME ON ME..I AM VERY MUCH DESPERATE NOW.

ICICI Bank — submission of loan

my name is arjun agarwal, acc no.[protected], loan no.-LTBNG[protected], ph no.-[protected], my acc is wit jayanagar 3rd block branch, bangalore(karnataka)...
i hav purchased bike on loan 4m icici bank, but before 3 months they increased the min bal 4m rs.5000 to rs.10000 so i had close my acc. now i dont know where and how to pay the emi. i hav last emi to pay and after paying that i need an noc 4m ur bank. plz help me as soon as possible

Personal Loan — Poor services -PL

Dear Concern

I have applied for Personal Loan in Axix Bank on March-20-2009, but still i did not get my loan approved,

Why this poor services to coustomers?
Why the Excutives are commeting we can get the Personal Loan in 3 working Days ?
If i am not able to get the Loan before 3 April, pls cancel my loan, i can go for other banks .


Thanks
A.Sivaraman
[protected]

Personal Loan — N.O.C

We have already cleared our loan, yet we are harased by the bank employee asking whether, we have cleared the loan or not.
What type of procedure do you follow that, you don't have complete knowledge / detail of your customer.
we were asked to scan and the money recipt, this should be done by the the bank employee, not by the customer.
my a/c no.:[protected]
D/D:-627838
I have attached my money recipt also.

Personal Loan — NOC

sir,
As i have taken a personal loan wide loan a/c no. RWBR00001681 few years ago.In year 2008 December,when i applied for Pl from other bank,i came to know that i am defaulter in CIBIL for nonpayment of loan, so, i gone to local GE Money office and the officer told me that your Rs.2400=00 is as non payment of loan .I paid the sum of Rs.2400=00 in cash on dated 18/12/2008 wide Reciept no. CBA0243831 (Attached)and the reciever provide me the reciept of account close.
Now, when i go for a TW loan the same default is there of non payment of GEMoney.While,your collection officer committed me to get NOC within 15 days, no body now responding at local office.So, it is requested you to please remove my name from CIBIL and send the NOC for the same.
With Regards,
USMANBHAI H. SHAIKH
sabar/92,Nr. old bus stand
B/h nyaymandir, vadodara-390001(Gujarat)

Dear Mr.Garg,

We are sorry for the inconvenience caused to you. We have made a note of your Loan number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

I cleared my personal loan dues on 24 the December, till today I didn't received n.o.c from the bank. Employees have promised to deliver at home but now its more than 20 days no one is taking calls, I am a senior citizen, what and how you not fulfilling me to get the n.o.c

Kindly provide me my n.o.c regarding loan account no. LPDEL[protected]

From
Prem Prakash
[protected]

Dear Mr.Agrawal,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Times Card — Reverse of bill amount 6741.60 Rs.

Payment of Rs6741.60
The Incharge
Customer Care
Barclaycard

Dear Sir,
I have received several calls and SMS for non-payment of Rs 5618.00. My card No. is [protected] . Here I want to mention that I have never used this card, so Iam unable to undestand why this amount is due against me ? If it is for some membership fee or subscription I am not interested . So please reverse this entry . Further I have neither received any account statement nor any letter mentioning therein the facility provided to me .
Thanking You
Mr. P.B.Dave

ICICI Credit Card — Credit Card Payment Clearance

Hi ,

I have made the full and final payment of my credit card [protected] on 09/04/09 which was Rs 2800 and have received a letter as well confirming that the dues were cleared.

But still my credit card statements shows the amount due and has been adding the interest and late payment fees on the same.

I have already raised so many customer care requests for getting the information updated but for none of them I have received any positive response.
Req Num Date
SR[protected]th July 2009
SR[protected]th Sept 2009
SR[protected]th Oct 2009
SR[protected]nd Nov 2009

I have also faxed the due clearance letter to Mr.Anand Kumar , Hyderabad Credit Card department. The same has been acknowledged in the SR[protected] .

It is really pathetic service where you cant even keep your databases updated with the latest information.


Thanks
Urvi Nitin Parikh

Dear Urvi,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Times Card — Payment

I recieved stament no[protected] for my credit card on my name . I had deposited a cheque of ICICI Bank of more amount than outstanding . My bank account has sufficient fund. Why this outstanding .Please clarify.Dubey

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your contact number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank PL — ICICI PL

I had taken PL from ICICI and June'09 was the last EMI of tenurity 48 months. I got to know about one of EMI pending which has been cleared in next month but Bank is asking for bounced charges and extra charges which was never communicated to me the EMI pending claimed by bank is for Mar'07.

Kindly look into the matter as its a not a transparent system that we have from Bank.

Regards
Ashish Sanghavi
# [protected]

I would await for response from team.

ICICI Bank — Payments issues

Hi,
I had the ICICI 2 credit card a year before and use to pay the monthly payment or atleast minimum due amt every month it was all working fine till 8 months from when i take the card.But suddenly i face the problem like when i pay the cheque they decline that they had not received the cheques.and charge me the late payment fee. I called call center and waste several hours to get the charges reverse.this i face continued 5 month.Every month they say they dosnt got the cheque and after complaint they say they got cheque once the due date pass. Or they say the signature was miss match please issue another cheque.When i complaint on mails even i not got solution from them.So i stop paying them.After Some months there people start to come at my home and troubling to my family.I given my mobile number and office add and ask them to come at my office or call me on my cell.But they go to my home and trouble to my family.they make so irate so i said i will not pay u single money and putted mail in there web site but no response.I start getting call for stelment but refuse bcz i want the solution for my inconvience.afterwards this case gone in court and i settle the A/C in 15k in the installment for 3 monts. And they clearly said i will get settlement paper but i had follow up to the concern person mr mohit for 2 months and not paid the 2nd instalment. i keep on calling to this gay but he always said i will call u and in 5 to 10 days u will recived the paper.3 months pass and there gundas came to my house and souhting like anything they are not ready to listen also created a big mess at my society. please help me and take a strong action on this Bank

Dear Mehboob,

We regret the inconvenience caused.

Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 272486). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Mr.Jangid,

We had tried to contact you. However, you were not reachable. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you to address your concern. Refer '4391930' in subject line.

Regards,
ICICI Bank Customer Service Team.

icici bank
today I am visit at icici bank c-scheme branch I meet mr. mukesh sharma I submit complaion latter with deposit silip copy.
my mobile no is [protected]

Dear Mr.Jangid,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

thanks for suppurating
I am deposit 4670 and close my loan but your staff denied to give NOC due to he says your two whaler loan amount is pending which is I am completed in apr 2009 with 3208 amount that time your officer told me your PL loan is not cleared so please clear 1st PL than you get your NOC now same again.
I am really fisted with your services please suggest me

Prepaid — not recharge

when ever i recharge prepaid from my icici bank a/c it isnot recharged. i call coustmer care they told me to solved by it solved by vodafone store. so i gave comoplain to them but their reply is nothing. so what can i do?. my mobile no is [protected]. kindly solve this problem.

recharge prepaid — less money credited

i purchased a recharge voucher for rs 510 on 18 may08. i had received a SMS to say that for 510 rs i will get 560 rs worth talk time. i received only 277rs talk time instead of rs 560. I complained in person to reliance mobile in sector 18 noida on 25 may. iwas promised by the executive that i will get the balance. nothing has happened till now
my phone number is[protected]. my address is 1222 sector 37 noida. kindly have it resolved and i be given the balance talk time ofRs333 at the eariest

sorry date is 25 June 2013

Dear Ankit,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — check payment

I have credit card of ICICI BANK. I have received SMS on my mobile phone that my payment is not received. I have posted check of rs. 1648.00 at ICICI BANK BRANCH AT RAJARAJESWARI NAGAR BANGALORE on 14.06.2010. My check no is 285101 from KARNATAKA BANK LTD. WILSONGARDEN BANGALORE BRANCH.
To aviod all confusions kidly cancel my credit card it self. I willmake my own arrengements for my eletrical and telephone bills.
This for your kind information. Reply to my e-mail [protected]@gmail.com

yours

P.G. SUDHAKAR RAO
72. PAPAYYA LAY OUT
HALLIGE VADERA HALLI
BANGALORE -98

Hi Sudhakar,

We have made a note of your email id and will revert soon to resolve the problem.

Regards,
ICICI Bank Customer Service Team

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your Account number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI — taking money agin and again

the executer had taken the money and close the credit card with all the settlement. but icici issue us the letter again and again. they cheat with us.

Hi- We're from ICICI and are not sure we understand your problem fully. If you can email us your contact info at [protected]@icicibank.com, we'll call you and work to address your issues. Warm regards.

Dear Sir,

We have made a note of your Account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

I am the A/c holder of ICICI Bank from last 2 MONTHS, I am having a 10000 balance a/c,
Now they have started charging Rs.111.24 under this category (DCARDFEE).
I am not aware what type of charges are these.
They never informed me regarding these charges either by Email or by Letter.
Who has given right to ICICI bank to deduct the money without informing us.
Because we kept the money in Bank that give right to Bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.same happend in last 5 months back agin its happen

A/c No:[protected]

Sr.No Date Description* Cr/Dr Amount
18/09/2013 DCARDFEE1711AUG13-JUL14ST12.244 DR INR 111.24


Kindly help in getting my money back.

Thanks
akhilesh B N

Collectorate, kottayam, kerala

Account number[protected].

Dcard fee charged of rs 171. Never wanted the Debit card or not used it once.
Collectorate, kottayam, kerala branch.
Need to refund this money immediately and want the debit card cancelled if you are going to charge just to keep the card.

Hate to deal with sob banks like this.

Account[protected]

Dear sir,

i am PRAVIN KUMAR PATEL, i have a salary account in ICIC bank Lakshmi nagar branch through IKYA company.
yesterday on 01-sep-2015 the amount 568.83/- has been deducted from my account for PIC Dcard joine fee.

and i have not receive any message for this deduction, so please i request you to please elaborate reason for deduction and refund my money in my account as soon as possible.

Account no.:[protected]

Hi,

i am PRAVIN KUMAR PATEL, I have a salary account in ICICI LAKSHMI NAGAR BRANCH.
yester day on 01-sep-2015 there have deducted amount Rs.568.83/- for PIC Dcard joine fee without any intimation ao message on my registered mobile no.[protected].

please elaborate about PIC Dcard join fee.

So please do needful and refund my money in my account as soon as possible.

ICICI Bank — No response to customer problem

Dear Sir,

I opened few FDs & related savings a/c in ICICI bank Kolkata branches in 2001. For some reason I could not keep track on the a/cs & now when I am asking their customer service with my customer ID & a/c nos, they are telling that these a/cs are closed whereas I never closed these FDs. During renewal their FD nos. may have changed but I neverhave relized my money.

I am visting their Branch time & again.I do not know how do I recover my money ?

Regards,

Supriyo Ghosh
Delhi
M-[protected]

i m arpit mishra.my a/c no. is sb[protected] & atm card no. [protected].my card was blocked & a/c was freezed since last 8 months.Even after completing all the formalities it is not unblocked even now.
so kindly take appropriate action so that i may use my atm card as soon as posible.

credit cards — about bank respoonse

Abot your reference no.cc/[protected] july1, 2008, I had credit card account no 4477xxxxxxxx4003, my phone no is [protected].I want to know the status of my credit, and also want to know any direct telphone no so i can contact about due payments.To day i go your bank / cc branch with your letters but no proper response to me given by anybody.cc to bank and bank to cc branch.please send your collecting agent to me, so i can do my payments.
Please reply on me email.
Ashok Chaudhary

Senior Citizen Welfare Forum (Regd) Rohini Delhi
(Regd office C-4/33, sector X1, Rohini, Delhi-85)
Tel[protected], [protected], [protected]
E-mail bahl_investment @yahoo.com

Thursday, November 20, 2008

The Chairman and Managing Director,
ICICI Bank Ltd,
Corporate Bank, Mumbai
Dear Sir,
Your Sector X1, Rohini Delhi-85 FDR ID[protected]/[protected]dated the 29th March, 2007 maturity dated 07-11-08 fvg Raj Bahl and B.R.Bahl payable to either or survivor for Rs 1, 20, 000, maturity amount Rs1, 40, 688
I have to bring to your kind notice with very heavy heart that your branch is not functioning properly and giving a bad name to the image the second Largest Private Bank of the country as a result of which your Bank is suffering badly partially due to world financial meltdown but more particularly due to your most inhuman and inefficient staff... I may not be wrong if I state that the captioned branch is running like rudderless ship and needs shock treatment. Since the transfer of Shri Gagan Deep Singh Bedi to Gurgaon, the state of the above branch is not at all satisfactory for the last two years. Complaints have been received from several other fellow senior citizen members of our Forum who happened to be your branch customers. TDS was unauthorizedly deducted from the proceeds of the maturity amount of their FDR with you notwithstanding the fact that they had given Form 15 H during 1st quarter of the financial year.

In my instant my own case, I had given Form 15 H at the time of issue of my FDR from your branch and again in the 1st quarter of financial year 2008.To my utmost surprise and disappointment, while depositing the proceeds of the captioned term deposit on the 7th Nov, 2008, from my FDR, a sum of Rs 1, 39, 688 has been credited to my savings bank account number[protected] with the above noted branch instead of Rs1, .40, 688.The Branch may kindly be instructed to pay the difference of Rs1363. Kindly instruct the branch that the same should not be repeated with other elderly citizen customers and our Forum members..
Hopeful of sympathetic consideration from you,
Yours Faithfully,
B.R.Bahl
President

ICICI — No information regarding credit card which i applied 3 months ago

I applied credit card three months ago but still i dint received my card or any details regarding it. once courier boy called me to deliver the card and i was not at home. I got verification calls regarding credit card and i asked to fwd it to my permanent address..
stil not received any info

ICICI Card — no response in contact number given

Dear Sir

I was using Centurion Bank Card, which was taken over by ICICI in last year. Subsequently ICICI offered a card to me which I was not interested. The CBP card was closed and the last statement was in Jan-09.

Recently I got an SMS saying some thing about i mint card and points which is not relevent to me.
BUT MOST DISTRUSSING THING IS they have mentioned one contact number in SMS. as[protected]. While contacted there was a recorded message that forwarding the to another number and asked me to hold the line.
The connection never gets thro and the number of trials made is of no use.
For a person calling from Kerala to Delhi such irresponsible behaviour will create loss of time, money and gives unpleasent mental condition.

Those who have similar experience with ICICI is requested to sahre the experience.this is acommonly reported by few of ICICI client about such tricks they play.

Through a PIL, I intend to bring this to the notice of Judiciary soon

ajay

Dear Mr. BS,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

dear sir
due to respect i say that there are 6614Rs in my icici bank acount[protected] at 6 aug 09. i withdraw 5100 Rs By ATM but transaction is not done and my account is low with 5100 RS and now there are anly 1514 Rs in my account . so iam requesting you to take approprite action to return my 5100 in my account


thanking you
regards
sarvesh kumar
[protected]
Email-- [protected]@hotmail.com

ICICI Credit Card — No Response

We are Extreamly dissapointed and really Frustated by Your bank.
We just keep on calling but there is NO RESPONSE AT ALL .
Please help us by cancelling all our icici bank cards ASAP.
If you can mail us your seniour executive phone number or any executive of yours can visit us personally.
B.S.Malik
[protected]

Dear Mr. Malik,

We have made a note of your request. We'll get in touch with you soon and address your concerns.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — No Response

Made complaint on 12/08/2010 regarding the Pin & Password problem via email . The same was rectified but my problem still persist . While making a call to there Customer care there is no resoponse for the same. With only one reply " That sir u must have forgotten ur pin / password" .
I am using the same pin for last 4 years without any trouble but since 20 days my work and time is suffered due to this problem . The customer care response is very poor and they don't rectify my problem and while asking about my complaint there is no respone from there side.
Today when I was enoyed and shouted on them , they have given me a complaint no SR[protected] for sending the new password but still the problem is not solved. I made further the complaint for the same still they have the same reply " Sir u must have forgotten ur password or entered incorrect password".
My working , money and time both is suffering for last 1 month. I would request u to kindly come into this matter and resolve as soon as possible.

Personnel Details:-
Name:- Vikas Gupta
Contact no:-[protected]
my account no :[protected]
Bank Name:ICICI BANK LTD
Branch :-Gomti Nagar . Lucknow

Dear Vikas,

We apologize for the inconvenience caused to you.We have made a note of your mobile number and will contact you soon to address your concern.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,

We are sorry for the inconvenience caused to you. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '4380479' in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,

We are sorry for the inconvenience caused to you. We are working on your complaint. Our official will respond to you at the earliest.

Regards,
ICICI Bank Customer Service Team.

Creditcards — harrasment

sir, mujhe aapke yahan se june 2006 main 34,000ka loan offer aya tha jiska dd no.167720 tha.main phle bhi aapke bank ki service ke karan apna card band karva chuki hoon par dubara best service ka assurance de kar dubara mera card banaya gaya.so sir abovesaid loan ki installment ki statement mujhe dec2006 tak mili maine bahut bar apkifeedback.[protected]@ge.com par atm pin or statement nahi mlne ki request bheji par koi fayda nahi hua.aakhir maine june07 main foreclosure request bheji jisme meri shyamshree madam se meri baat hui or unhone kaha ek dd jo 10000 ka tha uski payment8643 rs.orbaki foreclosure ke liye aap 2o676rs.ka cheque rems department ko bhej dijiye sir,maine unse kaha aap full& final payment bata dijye to unhone kaha ki yahi final payment hai. maine 26 june ko aapke rems department main cheque bhej diya.uske baad mujhe 15july ko statement ayee ki no payment required tad is o.maine socha ki mera loan foreclose ho gayapar fir mere mobile par alert aya ki payment due hai pata chala mera ch full cash nahin hua tha is liye aisa hua sir maine apne bank main pata kiya to pata chala cheque26 july ko cash hone aya tha sir aap mujhe batayain 1 mahine ke baad cash hone agar ch jayega to kya bounce nahi hoga.jis bank ka cheque diya tha vo sbbj sarita vihar main hai or mera housing loan vahan se chal raha hai.uske baad maine kitni baar ph kiya sabne alag alag amount ka cheque dene ko kaha aap mera account check kar le maine kitni baar cheque daalai hai ek baar kaha ki aap 1055 ka ch. bhej do maine sbbj bank ka ch bhej diya fir mujhe customer care main ph kar ke pata chala ki aapka abhi balance or dena hai fir maine vijaya bank se3963.65 paise ka ch. bheja fir sep main cus care se pata chale ki aap 14000 or bhej do maine kaha ki aap itne din main ch cash ke liye bhejte ho is vajah se mera ch.bounce ho gaya to aapke executive ne kaha aap drop box main dal do or ek call kar dena hum us balance ko rems department main forward kar denge.ab mujhe net par jan08 ki statment ayee hai 13971.69 fir manga gaya hai.sir 6 mahine se mujhe harras kiya ja raha hai main kya karun main asthmatic patient hun baar baar aisa hone se galat information ki vajah se 2 baar main beemar ho chuki i am fed up now.aapke bank se relation kar ke yeh pata chal gaya ki apne desh ke bank se bahar ke bank ache hai itne harsh langauage use ki jati hai customers se ki ph karne ka bhi man nahi karta.please agr aap kuch kar sakain to theek hai.aap soch kar dekhiye 6 mahine se mere loan ka foreclosure nahio ho raha or interest or charges main bhar rahi hoon.shame on your bank

ICICI Credit cards — Harrasment by collection

Hi every one, i have always been a lyal customer to ICICI bank, i have purchased many products like mutual, insurance from them, i even have a saving and a credit card account with them.This is in regards to my credit carrd .My min due for the month of oct was 2333, i made a payment of 3000 on the due date, Inspite of paying the bill on time i get a call from some lady who cannot even pronounce her name properly, reluctant to give me her ID calls me stating she is calling from ICICI collections in Banjara hills.First she tells my wife that my min due is 5000, and she would send a collection agent to get 5000.00 by cash, my wife mentioned that she would make the payment by check, this call center lady was adament to take cash by sending an agent.My wife asked her to call again .She now calls me and in a very rude behaviour demands me 5000.00 stating i did not made paymet.I gave her the check number, then she tells me that my check bounced, again i checked with my bank the check got cleared on the name of ICICI for 3000.00 .I asked her to check this informatiopn and after placing me on hold for around 20 minutes, she hangs up and never calls back.I think ICICi should look into this matter as i am not going to tolerate such kind of bogus calls .
Also ICICI should make sure that they train their call center agents to talk politely and learn some basics before givivng a call.
This experience has broken all my trust with ICICI, and i am going to make sure that i close all my relationship with them.
I want ICICI to take some severe action against thay agent

Hi every one,

I am holding ICICI Visa Card for the past 7 years.
I have always been a loyal customer to ICICI bank.
My min due for the month of December was 2710, i made a payment of 2711 on the due date.
Inspite of paying the bill on time (12th Jan. 2009 at ICICI BANK, Jawahar Nagar Branch, Opposite to peravallur police station). But my statement show that you'r not paying the amount in time and also quoted for Rs.400/- as late charges. Several times the same thing will be happend in my case. Several times i have paid the late fee also. I want ICICI to take some action for collecting the cheques in time.
Yours
H.Vijayaraghavan

ICICI Bank — Credit Card Nightmares

I had a Credit Card with ICICI Bank (2007) ending with 8002. Because of some serious family problems could not make the payment and it had been piled up to 85K. Last year I opened a bank savings a/c with ICICI bank but they were unable to deliver the debit card from the last one year so I din't deposit any money to that account. So after getting the Debit card once I deposited around 12K in the a/c after a week suddenly a/c goes block because of the nonpayment of the credit card (2007) so I called up for settlement but after a week without even informing me they took the entire amount from my a/c. I am not sure whether they have legal rights to do so or not. Please help.

ICICI Credit Card — Transactions after losing my Card

I had a ICICI credit card with outstanding amount of nearly 71k as on August 2008.I noticed that I had lost my card when i recieved SMS'es about the transactions done which were amounting to 62k at different stores. I Immediately called Customer care and informed about it and they kept asking me my card which I didnt have at that moment.Some how I managed to get the card number and informed them about the loss and transactions.
I cleared all the outstanding amount on my card for the transaction that I did and they reversed the amount which i reported after losing the card.They asked to get an FIR and submit it,but the Police denied issuing an FIR and instead gave me an Complaint copy.

I raised a issue banking Ombudsman stating I cant make the payment for the transaction that i havent done, but it was vain attempt as the person who represented the bank and the official at the Banking ombudsman had good relations.The reason the bank gave to reflect back the charges to my account was that I reported loss of card late by 30 mins whereas it took time for me to get the card number.I asked ICICI to provide me the charge slips of transactions and till date they havent sent me the same.

And yesterday I recieved a Demand Legal Notice asking me to settled all the dues which were accounting to 80K.

Please suggest how to proceed with further with such an issue.

Hi,

We are sorry to hear about your experience with ICICI Bank. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you at the earliest to solve the issue. Kindly refer "935543" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Credit Card — Heavy Interest for recovery

Dear Sir,
I am a retired Senior Citizen and holding ICICI Credit Card for many years since I am retired I had requested to turn my outstanding in monthly EMI with normal rate of interest after many mails they agreed to give me 24 equal EMI and first installment easy little more then Two thousand Rupees which I paid happily now the new statement shows that I have to pay Rs.5000/- and more.
Sir I am a retired Senior Citizen and it is my honest will to pay money from my small saving and if I calculate then I will be paying more Rs. 50,000/- more then my principal amount the interest they will be charging is not normal it seems they want to take my skin with flesh.
Sir I need your help I can pay only Rs..3000/- per month including normal interest in my EMI.
Since long lasting Credit Card customer and retired Senior Citizen I need your help under protest I will pay this installment of Rs 5300/- and future I will not be able to pay such huge amount.
Thanks and regards
Anil Dond
Mobile No. [protected]
Credit Card No. [protected]

Hi,

We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Dear sir,

I had booked ticket from Bangalore to Hyderabad on 08.01.2016 through ksrtc while doing transaction it was shown that the transaction was failed and the money from my account was debited ...the reference no-B/C[protected].. ... stil it was not diposited in my account kindly do the needful...

I had booked movie tickets but transaction has failed.. they said that it will be refunded in 3 working days. But it doesn't happens. again we have contacted people in theatre. They are saying that it was pending from bank please check with your branch. Please do needful for this to how to get money refunded?????

Dear Sir,

I have booked ticket from ABHIBUS But ticket were canceled.
Then they have refunded the amount of Rs 526.10after 1day
But problem is that amount is not showing in my account statement.
And I have all details that prove ABHIBUS refunded the amount after days..
PNR No: 53731176 Order No.: O_23790988 Refund Amount: Rs.Rs.526.10 Refund Reference Number: 010698 Refund Response Date:[protected]
M pasting the email for reference and communication with ABHIBUS that they have refunded the amount.
But problem is that amount is not showing in my account statement.

and I have all details that prove ABHIBUS refunded the full amount after a day.

I had put my paypal details on empowr website and they deducted 60$ without my permission, after that they refunded it within 5 mins. It shows in my PayPal that my amount was refunded back to my icici bank account but it doesn't show there. I've been calling them for 2 days now. No reposes from icici. I've also filled the form for complaints but still no response.

I booked two bus tickets using make my trip and they cancelled the tickets without informing us. We have asked for a refund and they say the refund is already initiated but we haven't received the amount yet, the bus was scheduled on 6th may 2018
Please look into this matter ...we want our refund ..icici takes 6 working days for this process and the days have already passed and we have'nt received the money . Please do somehing as soon as possible.

Dear Mr. Mohammed,

We have made a note of your contact details. Our official will contact you to assist you on the same.

Regards.
ICICI Bank Customer Service Team.

ICICI Credit cards — Bill payment

ICICI bank Every time they are charging late fees without any proper reason, No response from Bank, They simply close the call.

Dear Mr. Selvaraj,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Credit Card — Disputed credit card bill

Hello Sir,
I am Jayarama Raju had an HSBC Credit Card “[protected] “. I have not used this card for any purchases. Initially it is mentioned that it is free card. Later Yearly fee got added for this card. Then every month the amount is added to it. Now it is showing up the total balance amount of nearly 50,000/- . This is unutilized amount.Please help to the clearance from this amount.


Thank you very much
Yours faithfully
Jayarama Raju .S

Very simple! If you had not used the card till date just cut the card into 2 pieces and send it to the HDFC along with the cancellation letter that's all...

Hi Sir,

We had tried to contact you on the given number. However, we were unable to reach you. Please write to us at [protected]@icicibank.com with your contact details and credit card number. Our official will get in touch with you. Refer '4367667' in subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Mr.Gonte,

We are sorry for the inconvenience caused to you. We have made a note of your contact number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — quarterly minimum balance

My brother holds an account with ICICI for which they increased the minimum quartely balance from 5000 to 10000 without intimating us and deducted 843 Rs as penalty. When contacted they say that they told us well in advance at the time of sending bank statements.

ICICI Bank — Average Quarterly Balance

Dear All

Those who are having Quantam Optima facility provided by ICICI Bank, check this month statement. Bank had debited AQB fee of Rs 827 to those accounts, without considering the Quantan Optima Balance.

When I complained, they refunded the amount to me.

Dear Kaushik,

We have made a note of your Account number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.