ICICI Bank Complaints & Reviews

8-4-2013, i am trying to withdraw 10,000.00 (at 8:30 pm,[protected]from union bank atm, tilak nager near reliance fresh outlet, but the money did't come out of the machine(atm machine giving error : "ENTER MULTIPLES OF HUNDRED"), later i withdraw 12,000.00 from icici atm, vishnu garden, with sucess tracastion. leter i check with my account, i was shocked the unsuccessful transaction is debited from my account(10000/-). how it is possible. please credit my money to my account quickly. i hal made complaint on customer care with reff no: sr[protected] .

[protected]

[protected]i received sms from bank regarding my complaint, which says he disputed transaction is successfull. how it can be, when i was trying , ATM says "enter multiples of hundred". how can atm dispense the cash if error is coming .
i want my money back.

Regards,
Navpreet singh
[protected]

I want to lodge a complaint against Mr. Sanjay[protected] working in ICICI Credit card recovery office situated Mumbai. I owed a Credit Card from ICICI Bank and the outstandings are around 22,000 as settlement figure... i have not denied paying the same but asked to wait till next month as i am tied up with some other commitments....
But now I am getting HARRASING THREATS and abuses from ICICI Bank recovery team Mr. Sanjay to pay...

I applied for a new ICICI Coral Card. I received the card after nearly 2 months and that too after a lot of complaints.

After 5 days of receiving the card I get a message that the credit card statement has been mailed to me - the email ID used by ICICI Bank is incorrect. So far despite placing a request over 5 days back for linking the card to my card to my savings account, nothing has been done and their ususal excuse - system issue. I don't have access yet to the card online neither a credit card statement using which I can make a payment.

Who will bear the charges for the delayed payment now? Their is always a system issue due to which I get delayed services every single time. I have tried numerous times to get in touch with the customer care but i could not and so I am yet to receive the credit card statement.

Dear worst service providing bank, please answer who will bear the charges for delayed payment due to issues at your end.

Hi Team,

I was looking for an ICICI Bank Credit Card and I received a call from an executive for ICICI Coral Credit Card.
They asked me to update my current address by going to bank. I went there and updated the details as well.

After two days i received call from the same executive (Purvi Sharma). I submitted all the information and sent her my payslip as well via e-mail.

I was told that I will receive the Credit Card within 11 working days. Which I haven't received at all even after a month.

Please help me to get the Credit Card.

I have tried to call Purvi multiple times but now a days her mobile is coming as switched off.

I have complete faith in ICICI bank. But this kind of incidents disturb a little.

Please check if anything is possible. I haven't recieved any Credit Card Application Recieve Reference Number as well.

Thanks,
Hitesh Pursani

My Loan account No NHPLG[protected]. Please the change the residential postal address

Ganesh Baburaya Shenoy
B-6 Kanchan Pushp, Mahim Road,
Near Sai residence Palghar
Thane Dist
Maharashtra 401404
Mobil No [protected]
Ph No [protected]

We have a complaint number [protected] registered with ICICI Merchant care and our MID number is 50359851 and TID number is 06418768. we have been repeatedly complaining to replace the machine and install another machine so we can accept the amex cards from 15th of march. In the initial phase they asked for 72 hrs and again launched a new complaint without resolving the previous one. We again registered the complaint on 25th March 2013 but every time we get only one response that you will get the problem solved in next 24/48 hours. After their repetitive failure we wrote mail to them on 2nd April 2013 and Mr Pragnesh Kantharia promised us to resolve the problem at earliest but till date he is also incapable of providing the basic service. It was ridiculous and sad to note that ICICI is incapable of providing basic service to its merchant

Since neither they provide any mail id or complaint number of any superior I please kindly request to look into the matter urgently

Thanks and Regards

Dear Sir,

I am Tushar. I am using ICICI bank account[protected] and ATM; from last one year and 9 months. It's a salary account. Recently on 11th January 2013 I have debited Rs 2000 from oriental bank ATM Machine(from Katra Branch, Jammu) but due to transaction timed out; ATM didn't withdraw the money but amount is debited from my Account. I have file the complaint to icici customer care on 16th Jan 2013 with SR[protected] then on 25th Jan 2013 with SR[protected] and then on 16thmarch 2013 with SR[protected]. I have filed a complaint to icici customer care so many times but every time it was rejected by oriental bank by saying that transaction was successful (as the ICICI bank officer told me). So,I requested to provide cctv footage clip but they rejected that request as well. I am so very frustrated with this. I have wasted lots of time and money for resolution and at last I got nothing just frustration. I am from lower middle class family. I have so much responsibility of parents and sister.

Transaction id was SB451020 on 11th Jan 2013 from Oriental bank ATM(Branch katra,Jammu)

It is over 3 months now

Could you please help me on that?

I will be very thankful to you.

Name-Tushar Garg

Mobile-[protected]

[protected]@gmail.com

Address-1675 Sec-51B

Thanks and Regards,

Tushar Garg

respected sir i use to hold a icici bank credit card since 2008 i was been paying them on a regular basis till oct 2010 during that time my mother fell ill and i was unable top pay them money i had a limit of 52000 rs acording to me i have allready paid them the principal amount still they r showing a outstanding of 63000 rs at the moment my financial condition is very week and i am unable to pay money inspie of that i have paid them around 8000 rs in last few month i am ready to settle their amount but the bank want me to pay in 4 to 6 installment which is not possible further more they r not ready to give me anything in writing today one representative vijay pande thier recovery agency having no 61321634 has threatened me saying teri maa chod ke paisa loonga i kindly request you to kindly take action against this person

HI,

My husband's ATM card was blocked due to wrong PIN number typed more than 3 times in a day. Whether it will unblock automatically after a day? What is the procedure to activate his ATM card. Can you please mail me how you got unblocked to [protected]@gmail.com.

Card # 470**********557

Thanks & Regards,
Sudha Balasubramani

This is with regard to Bill generated on 11th March for my ICICI Bank Credit card. Post bill generation I had asked for Interest Calculation Sheet on 16th March 2013 for which I was provided with a service request no which I did not note down as I trusted them to reply to my query within the stipulated time frame. However, later on 29th March I called them again and was told that the service request has been closed. I was again provided with Service Request on 29th March with a mail for resolution to my query by 3rd April. After this I have been regularly calling up the Customer Care and their reply is unsatisfactory.

Their common excuse:-

1) Technical Issue.
2) Will get back to you with resolution within 24 hrs.

Dear Sir,
I am a new holder of credit card of ICICI Bank.When i have applied the credit card through Executive of ICICI Bank they have cnfirmed First year free card in the presence of 10 officers of my office.In the month of April.2013 i have received the credit card through Currior service and yester day i have received first statement charging 223/-Rs as annual fees.Sir it i my request kindly verify the same with your executive and reverse the cahrges.If it is not possible kindly cancel (discontinue) my credit card immediatelywithout fail.I have still not utilised the card provided by your Bank.My card No. is [protected]. This may please treated as serious and urgent please.
Raju V.Tarwani

Sir/Madam

I am credit card holder of ICICI Bank with credit card no. 4629 XXXX XXXX 3007. On the 26th March 2013 I call to customer care of ICICI Bank to block my this credit card due to some transaction dispute. At that time (26th March 2013) I also given request for NEW CREDIT CARD. & customer care rep told you will get NEW CREDIT CARD within 7 working days. But Today(11th April 2013) i not get my NEW CREDIT CARD. I also given complaint through service request No. SR[protected] on 4th April 2013 and due on 6th April 2013. But uptill now it is not closed. New credit No.4629 XXXX XXXX 3015 also allotted on 28th April 2013 which visible through my internet banking but i not get physical card up till now. I also called to customer card 5 to 6 times every time they told sir i take your request for new card & you will get your card but no end result.

Please take necessary action to resolve my above problem.

Regards,
Samirkumar V Kaneriya
Mob. [protected]

HI

ICICI BANK issued two credit cards with different numbers in my name but i have only one card.

I come to know it when i got two statemnets on my email for two different cards.

Please resolve it.

Shobhit
[protected]

icici crdit card doing cheating and this not possible without high management and and i want to help, safe others who may get surprise bill even after they not used card still bill of same card is cming...

i need compensation because we not have good income..but if they raise bill and u not pay charge interest and force to suicide, sell house but make payment...and sy its all right, accurate and correct bill

I WILL USE CARD WHNEVER I NEED BUT NOT MAKE PAYMENT TILL GET ANSWER, COMPENSATION IN COURT.

PLS CHECK PICS I NEED MEETING CALL WTH SUDIPTA ROY WHO IS JOINT GENERAL MANAGER

I AM SURPRISE AND GOING TO COURT WHY ?
HOW COME ONE CREDIT CARD WITH SAME CARD NO ISSUED ?
AND CVV NO IS ALSO SAME...THRU AND EXPIRY SAME TO SAME

OLD CARD IS ALSO WORKING .......

I NOT SAID I LOST MY PRIMARY CARD....
IF IF..ME OR ANY DID HOW COME SAME CARD NO CAN BE ISSUED ...

I AM SURE DESTINY SAVED ME THAT THIS CARD REACHED TO ME IN ANY FAST PROCESS...ELSE ANY BODY USE MY CARD AND U, UR TEAM , BANK [censored] ME TO PAY ALL MONEY......

I HAVE CARD PHYSICAL WITH ME AND BLUEDART SLIP AS WELL....
I TAKE UR BANK SUDIPTA ROY FOR THIS TO COURT AS MY ONE SON IS ADVOCATE AND HE IS ALSO SURPRISE WITH THS.....U PEOPLE NOW PLANNING AND DOING CLONING O[censored]SER CREDIT CARD AND FORCING THEM TO PAY ELSE SUICIDE AS COME IN NEWS...

U MADE REAL BIG MISTAKE ....
I WILL CLOSE UR CARD NOW AND BEFORE WILL TAKE U FOR LESSON AND COMPENSATION ..

ICICI DOING CLONING ..... I PROMISE TAKE, ASK FOR BIG COMPENSATION AND OPEN THIS ISSUE IN MEDIA...

NEWS COMPANIES ALWAYS READY AND THEY ALSO PAY AS I HEARD FOR GIVE THEM STORY/NEWS....

WE WILL MEET IN COURT.....

THX GOD FOR SAVE ME, MY MONEY WITH SOME ONE MISTAKE SO CARD REACHED TO MY PLACE INSTEAD OF OPEN AND USED BY FRAUD PEOPLE,EMPLOYEES OF ICICI CREDIT CARD

want to register harassment and cheating plan and execution case

YASH PAL SHARMA
[protected]

Hi,

I recharged my DoCoMo mobile using iMobile service from ICICI bank. I received an error stating that the service provider is not available. However balance got deducted from my icici account

this happened to me twice with the recharge amount of Rs 50.

below are the details,

Date of recharge: 09/04/2013
Recharge amount - 100 ( 50*2)
description of first transaction : BIL/[protected]/OXIGENPMR/[protected]
description of second transaction :BIL/[protected]/OXIGENPMR/[protected]


My contact Num : [protected]

Request you to contact me on my phone number, as that will save our precious time.

Regards,

Rupesh Gonte

ICICI bank is a very smart cheater on the name of foreign exchange, if any one else has the same issue and would like to cooperate with to launch a case in consumer court (India and USA) please contact me through email ([protected]@gmail.com).

situation faced:
Transferred money to India, based on the slab i was given a foriegn exchange rate INR 54.22 for each USD
on the same day i completed the transaction and money is debited from my account to Bank of NewYork and from there to ICICI bank in India
but the rate they gave me was INR 53.89

Don't trust ICICI money2india service. I work very hard and save each penny and i don't like when some one steals it, so i sincerely WARN/ADVICE not to use this services from ICICI Bank and also need your help to launch a case in consumer court and fight back.

Reward points how to reddem?Further,in statement bank shows that I have redeemed the points,but I have not redeemed it.How I get all the points?On phone waiting period is about 6 to 10 minutes and some time no responce.Why?

Dear sir,
I allready pay for credit card bill & his give me settlement letter but,my name is declear cibil.
so please help me reliving my name cibil


icici bank card no.[protected] Date;May 21,2012
ref. No.cc/[protected]/1205/402638
amount 5500


Hdfc bank credit card no.[protected] Date;May 21,2012
ref no. s 1069118
amount 3700


jaysinh dilipsinh chavda
[protected]

Hi,

I have applied for credit card around 2 months back with application no J[protected]. I also got verification calls and mails for the same. Please find attached the same. After this I didn't receive any status on application. When I call customer care, they are saying no such application request exists. Please update at the earliest.

Thanks& Regards,
Srividya Sabbineni
[protected]

Hello,

I opened a recurring deposit account with ICICI @ 8000 per month for 1 year @ Hyderabad Miyapr branch.

ICICI is not crediting back the Maturity amount which is More than 1 lac.

Every time I am calling customer care for the past one month, the executives are saying “this is related to some other department and Our official will get back to you soon to assist you “and then they disappear and forget you. I can recollect names of some executive – Mr Vikshan , Manoj Kumar etc..

Looks like these guys are uneducated and do not have basic banking knowledge, they don’t even understand the difference between closing a deposit before and after maturity. The maturity date of my RD was 14-Mar-2013 and when I called these guys after 14th March they said “we can’t refund money as this will be a pre mature closure”!!!

It seems like ICICI is similar to some fraudulent CHIT Fund.They are delibertely not refunding my money and earning interest on the same.

Please let me know how to get this money back, My contact number is [protected]


Regards
T.Banerjee
Hyderabad