ICICI Bank Credit Cards — settlement of my credit card account | |||
sir/madam, my credit card no [protected] please refer to your file no 6321179 dated 02.09.2010 regarding amortization schedule wherein converting the payment due on my credit card into 12 emis of rs.2600/- each. I have paid Rs.2700/- pm for 12 months so far. In the month of January 2011 a pay order for Rs,2700/- drawn on Hyderabad was dropped in icici bank atm at rajivnagar cross roads near motinagar and the same draft was misplaced at your end and the same was not accounted for. Again I have obtained a duplicate draft and dropped at kalyannagar branch and the same was returned by your branch saying that it is stale cheque. Hence I have dropped another cheque of sbh sanatnagar branch and the same was debited to the account. Thus I have paid 12 installments as per original agreement. However to my surprise still you are showing an outstanding of rs.4580.82. You have imposed late payment charges and other charges which i request you to reverse immediately as the interest charges service tax are already included in the amortization schedule. I submit that i have paid rs.2700/- instead of rs.2600/- whereby i have paid an excess of rs.1200/- and i request you to refund the same. please reply at the earliest. thanking you yours faithfully, p v kameswari . Was this information helpful? | |||
 2 Comments | |||
Comments
Hi,
We are sorry to hear about your experience. We have made note of your credit card number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. We have made note of your credit card number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team
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Credit Card — settlement of my credit card account
my credit card no [protected]sir/madam,
please refer to your file no 6321179 dated 02.09.2010 regarding amortization schedule wherein converting the payment due on my credit card into 12 emis of rs.2600/- each. I have paid Rs.2700/- pm for 12 months so far. In the month of January 2011 a pay order for Rs,2700/- drawn on Hyderabad was dropped in icici bank atm at rajivnagar cross roads near motinagar and the same draft was misplaced at your end and the same was not accounted for. Again I have obtained a duplicate draft and dropped at kalyannagar branch and the same was returned by your branch saying that it is stale cheque. Hence I have dropped another cheque of sbh sanatnagar branch and the same was debited to the account. Thus I have paid 12 installments as per original agreement. However to my surprise still you are showing an outstanding of rs.4580.82. You have imposed late payment charges and other charges which i request you to reverse immediately as the interest charges service tax are already included in the amortization schedule. I submit that i have paid rs.2700/- instead of rs.2600/- whereby i have paid an excess of rs.1200/- and i request you to refund the same.
please reply at the earliest.
thanking you
yours faithfully,
p v kameswari
.