[Resolved]  ICICI Bank — CREDIT LIFE and Fraud People

Address:Karnataka

Priya - [protected] and ICICI customer from credit card... i don't know whether she has her own personal interest in doing so but she called and made the same statement (note that even i asked called her back twice for asking joining and annual fee of credit card) "the salary account people like CTS and Samsung employees they will not charge any annual and joining fee".

I got a call from ICICI today about the charges and all. I called customer care they told me sorry and told its chargeable credit card.
Call date is overwritten but i have her number.I tried calling her 100 times even then she is not picking up the call...

I want that justice to be made and she must be sustained from the job from ICICI Bank fro some day for cheating and lying and making her own personal interest.
Whole department should not suffer because of her and Customer should be known of all the charges applicable in advance and even on asking of customer they should provide correct information.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Renu,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3438158' in the subject line.

Regards,
ICICI Bank Customer Service Team

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