[Resolved]  ICICI Bank — Fraud Transaction

Address:South Delhi, Delhi

I had some dispute regarding my out standing payments. Therefore, I visited to ICICI Bank Delhi Office in Vediocon Tower to resolve the outstanding payment matter & to close my credit card. The same matter discussed. And I requested to close my credit cards & finally after sometime they made a call to their customer care for the outstanding payment & as per the customer care advice me to made the payment sum of the amount Rs. 20155/- and after receiving the payment your credit card will be closed & you destroy or cut the card into four pieces. I paid on dated 30/09/2005 the same amount Rs. 20155/-through check. After a month, I got the credit card payment statement zero due balance from ICICI Bank Credit Card Division.

In addition, after that i confirmed, had never used the above credit cards.

Almost after a year, I have to shift due to my posting at JAMNAGAR (GUJRAT). I board in the train (Porbander Express) on dated 21/08/2006 form NEW DELHI to JAMNAGAR along with my family & during this journey my wife purse stolen in the train. I reached at JAMNAGAR Rly. Station on dated 22/08/2006 time 3:30 PM.

I surprised, saw a SMS on my mobile phone dated 7/10/2006 that ICICI Bank due for credit card payment immediately I called the bank and given my consent to the bank that these transaction not done by {SARITA KUMAR (My Wife) [protected]} and fax the Rly. Police complaint copy of lost of credit card & request to do the investigation for unauthorized transaction. ICICI Bank Customer care assured me that bank will enquired the same & meanwhile bank had reversed the credit temporary.

After two month bank had put on me these unauthorized transaction amount of Rs 61840.32. With interest & late charges also. Now Bank compels me to pay this amount to bank without proper investigation with vender of ICICI Bank where the transaction took placed.

Credit Card Details

PRIMARY CARD HOLDER NAME: ROHTASH KUMAR (My Self)
PRIMARY CARD HOLDER NO: [protected]

ADDON CARD HOLDER NAME: SARITA KUMAR (My Wife)
ADDON CARD HOLDER NO: [protected]

FIRST ISSUE CREDIT LIMIT 12000/-
REVISED CREDIT LIMIT 22000/-
As per Last Statement Credit Limit 41600/-

I had faced lot of problem due to this in the same month because my Father got heart attack and i have to do some transaction to arrange the fund for his heart bypass operation. I requested so many time to ICICI Bank to do not block my salary account.
But bank did not respond for the same.

ICICI Bank had put this case into CIBIL. So that I can’t take any loan from any bank.


After this some recovery agencies, which is hired by bank, are continuously giving the threatening on my mobile phone and so many times visited to my house said the bad words or slang’s to my old parents or me.

Latest on dated 12/06/2010 someone bank recovery agency agent called me on my mobile([protected]) that I am Dayanand Joshi ([protected]) speaking from Delhi police HQ and I had a warrant against you in line of case no 427/10. I will complaint to your company MD for you that arrest warrant had been issue against you.
Now you call immediately Ms. Kavita Choudhary ([protected]) against your case DLA427/10 from ICICI bank Credit Card dispute
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Aug 13, 2020
Complaint marked as Resolved 
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Sub- Fraud Transactions Rs. 58, 997/- Mr. Jitendra Kumar ICICI A/C No.[protected] and IFSC Code ICIC0001788 (ICICIBANK LTD. HAZIRA SURAT, GUJARAT, PIN 394270 State: GUJARAT)


My ICICI Bank account No.[protected] was debited for Rs. 58, 997/- on 27th Dec 2014. I have not received any message as well as SMS alert on my registered mobile number and There were found ten fraud transactions from my ICICI (savings account). I am following up with the bank for resolving this issue same day of the incident but the branch manager is saying that we will not investigate this case. At first he said that this case will be investigate by police.
I came to know about ten transactions from my savings account on 27th Dec 2014 morning amounting Rs. 10, 000/- Rs. 9, 999/- Rs. 9, 999/- Rs. 5, 000/- Rs. 4, 000/- Rs. 9, 999/- Rs. 2, 000/- Rs. 2, 000/- Rs. 5, 000/- and Rs. 1, 000/- within the span of few minutes which comes to total of Rs. 58, 997/- and total amount is charged from my account as purchase and billing pay on sites which are dated 27th Dec 2014. My debit card and net banking password information have not shared any persons and he is always with me and I had not purchased anything with it. When I notified to the phone banking team on 27th Dec afternoon, they blocked my debit card and account and told me that I need to file complaint to police and inform to branch, I immediately took both actions. Customer care opened service request SR[protected] and SR[protected] for this issue. I then went to my home branch and asked them to give details about this issue and they said it is police case and police will investigate this matter and customer care will call you soon. I then followed up with my home branch and they are not ready to share any information about this case and not providing any concrete answer. Till now I have not received any call as above .

JITENDRA KUMAR
[protected]@yahoo.com
[protected]
Sub- Fraud Transactions Rs. 58, 997/- Mr. Jitendra Kumar ICICI A/C No.[protected] and IFSC Code ICIC0001788 (ICICIBANK LTD. HAZIRA SURAT, GUJARAT, PIN 394270 State: GUJARAT)


My ICICI Bank account No.[protected] was debited for Rs. 58, 997/- on 27th Dec 2014. I have not received any message as well as SMS alert on my registered mobile number and There were found ten fraud transactions from my ICICI (savings account). I am following up with the bank for resolving this issue same day of the incident but the branch manager is saying that we will not investigate this case. At first he said that this case will be investigate by police.
I came to know about ten transactions from my savings account on 27th Dec 2014 morning amounting Rs. 10, 000/- Rs. 9, 999/- Rs. 9, 999/- Rs. 5, 000/- Rs. 4, 000/- Rs. 9, 999/- Rs. 2, 000/- Rs. 2, 000/- Rs. 5, 000/- and Rs. 1, 000/- within the span of few minutes which comes to total of Rs. 58, 997/- and total amount is charged from my account as purchase and billing pay on sites which are dated 27th Dec 2014. My debit card and net banking password information have not shared any persons and he is always with me and I had not purchased anything with it. When I notified to the phone banking team on 27th Dec afternoon, they blocked my debit card and account and told me that I need to file complaint to police and inform to branch, I immediately took both actions. Customer care opened service request SR[protected] and SR[protected] for this issue. I then went to my home branch and asked them to give details about this issue and they said it is police case and police will investigate this matter and customer care will call you soon. I then followed up with my home branch and they are not ready to share any information about this case and not providing any concrete answer. Till now I have not received any call as above .

JITENDRA KUMAR
[protected]@yahoo.com
[protected]
Dear Team,

Some time back in Feb month somebody pic-pocket of my parse and parse contains is – 1. ATM card (ICICI Bank). 2. PAN card, 3. Aadhar card and some amount.
Some body who has pic pocket my parse use my ATM and he had two transaction 1. 10000 and 2. 7400 total is 17400 withdrawal from my account using my ICICI bank ATM on the same day. I have inform to my bank and block this card and I am also FIR report in Bangalore myco layout police station.

I have raised a request for cover this amount and CCTV Footage, They view CCTV Footage but they are not recovering this amount.
My account is salary and insurance cover of some amount. But bank is not agree for cover this amount.

Please help me, Can I eligible for covering insurance amount related some frauding. Please do the need full.

Thanks,
Satyanarayan Gupta
Mob – [protected]
A/c No –[protected]ICICI Bank)
Oct 17, 2016
fraud in debit card
Dear Sir/ Madam,

Name: Santosh R
ICICI A/C No.:[protected]
Mobile No.[protected]
Email id. [protected]@gmail.com

Somebody called from ICICI bank from this number[protected]on Saturday. she told your Aadhaar no. is not updated your ATM card is blocked I sent one OTP no. give that I will updated your Aadhaar no. like that she told after that she has taken OTP no. and in my account deducted Rs.4600/- last 3 Transaction. and i spocken with customer care also but there no reasoponse and i sent document to Customerdisputesicicbank.com this mail id
Hi ALL Who ever making complaint about ICICI bank, try to understand one thing . This bank icici is not only doing this now and then, i have faced same credit card cheating transactions and they forced me to pay the all the cheating transactions before 9 years. they never be a genuine banker earlier days aswel. i will tell some something to you all.

as of my review highest customer complains are against ICICI BANK.
refer wikipedia.
Highest legal cases are filed aganist icici bank.
another example all the banks will accept the payments if one day late even its due date, and they credit in our credit card a/c within 3 to 4 hours of payment. But icici will creadit in your cr accoutn after 4 working days. (WORKING DAYS) which means for example if your due date on Friday and paid you made a fund transfer using imps (which is immediate transfer) on Thursdayone day earlier, ICICI is the only bank will charge you penalty as late payment, if you call customer care they tell you very cool that to the amount was credited on Tuesday which is 4 working days, . so its considered as late payment. and apply penalty interst and service tax on penalty etc etc etc. if you refuse to pay they wont bother you till few months they wait to increase your liability.
These icici MBA will never follow RBI guidelines .

Be aware of icici bank dont use their credit card or loan its a trap. sometimes its interest rate also less but don't accept. Its a pure trap, they wait for their turn to suck everything from you.. they will post all reply and everything here but they will not reverse any amt back to you. finally you are going to be looser. be aware. as of my experience i want you all to know about it.

some instructions

1. never take words from bank officials ask in written.
2. If you are giving checking, send in registered post with attachment letter stating full and final settlement.
3. ask them the settlement letter before making payment.
4. Make sure you have the word in settlement letter that full and final settlement.
5. what ever they say dont trust ask everything in written. and get acknowledgement for all your transactions.
6. if bank officer said something confirm same with customer care via email.
overall play safe with ICICI BANK.

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