[Resolved]  ICICI Bank — Harrasment to defaulters relatives

Address:

South West Delhi, Delhi

Hello,
I am Girish Kakkar. I have a credit card, of which the payment is due since 2008. Due to financial crises, I was unable to make payment for the same for the past 3 yrs. However, in early May 2011 I spoke to one of the collection agent that in mid-may I shall make the payment. The time since I told her this, I was approached by 3-4 different agents for the payment, with each one stating that they are not aware of any conversation that I had with any other collection agent. Even though I conveyed them I will make the payment in the middle of May, they started calling people whom I know, and the worst, my HR Manager. These people called 3 of my known ones, and harrased them by calling multiple times a day and forcing them to tell about my whereabouts. I called up ICICI customer care and spoke to a collection agent, but they say that they have a right to call anyone and harras people I know. I would like to know, how can a person who is not at all related to my default can be dragged into this matter? I find myself responsible for not making the payment, but how can someone harras other people like this? I have clearly told ICICI, on a recorded console that I will not make any payments to them untill I get an apology letter from ICICI stating that it is their responsiblity for such an harrasment caused to people who are not even related to the default I have made. The answer to this I get is that "they do not care". Therefore, now I have decided that I shall not make any payment, even though I am in the capacity and intention to pay, untill I get an apology from ICICI.