[Resolved]  ICICI Bank / Eps Settlement — Delay in EPS Settlement

Address:Hyderabad, Andhra Pradesh

Hi,

Subject: ICICI Bank EPS Settlement delay....

This is to bring into notice about the unfair practices of ICICI Bank in EPS settlement process. I was one among hundreds of such victims who either give up hope of getting settlement or run around accounts and taxation department for the status.

I Worked for ICICI Bank Phone Banking group since February 2005 to April 2010. My employee ID was 125615 and EPS account number MH/18796/46002 & PF# MH/18796/125615. I had submitted PF & EPS settlement forms on my last working day i.e April 21, 2010. Upon enquiry I was assured that EPS settlement would happen between 9-11 months duration.

It was around after 8 months I have contacted accounts and taxation department to confirm on EPS settlement status and was surprised to hear that my application was rejected without any notification. ICICI Bank is least bothered to arrange a call or an email to inform about the rejection. Only upon enquiring, I get a canned response that I need to submit a fresh application for further processing.

I still agreed for this and arranged a fresh application about 3 months ago and since then I have been following them through mails. Till date my application has not been submitted to regional processing deparment. I have never received any update or any progress response from ICICI Bank untill and unless I asked them for the status. And everytime I receive a canned response that your application is pending for submission.

Is it a computerized world or we are still working on paper records..??

I would request the concerned authorities to take this complaint forward and take necessary action.


Thanks & Regards,
Kaleem
[protected]
[protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank — EPS Transfer claim

My EPS account number is MH/18796/21354

I am yet to receive the credit of the same in my account.Please confirm the status on the same

Your numbers are just not reachable.Can a responsible authority please clarify the status
Dear Vaishali,

We're sorry to hear about your experience. Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
Hi Kaleem,

We are sorry to hear about your experience.We have made a note of your mobile number and enail id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
I worked with icici bank from 16 august to 9 june, 2012, my name is sailesh yadav, employee no 231577.i have never received any letter of confirmation or mail from h.r department regarding my confirmation, but at the time of resigned i have been told to serve 3 months of notice, kindly check and confirmed whether i was a confirmed employee or not and again i had paid 13490 for getting early relieved of 1 month as my last working was 10 of june, 2012, i have been told by h.r department that my PLs leaves Will be en-cashed along with my full and final settlement amount but later on i received a mail from h.r department saying as i have not completed 1 year, i Will not receive any PLs amount.
Am very much disappointment with these type of cheating and false assurance from h.r team as we believe that the work for the welfare of the employees.i have asked for my confirmation latter several times from h.r Mr Kiran Reddy, bangalore but he never care for my request.

Expecting some response from your end
Kindly help so that I Willl get a clear picture of my confirmation and PLs.

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