[Resolved]  ICICI Bank, Home Finance — scratch and win EMI

Address:

Mumbai City, Maharashtra

Kindly Attn Chanda Kochhar, ICICI Bank Managing Director

Dear Madam,

I had taken a Home Loan (Application No: 1923699, Home Loan Account No: LBMUM[protected]) for amount Rs 4,00,000 from ICICI Home Finance (Sumita Suvarna, Bandra Kurla Complex), on 28 Oct 2002 (Sanction letter). During the time of taking the loan, there was a offer of scratch and win EMI and I had won one EMI free.

When I closed the account on 15th Oct 2011 at Borivali(W) branch, I was informed that I will not have the benefit of the free EMI as I had foreclosed the account. But as far as I know, it was no where mentioned in the Terms and Conditions of the offer that the foreclosure of the account will cancel the benefit of the offer. Hence I request you to please allow me to have the benefit of the offer by refunding one EMI (Rs. 4422).

I request you to please look into the matter urgently and do the needful.

Regards,
Shivmohan Kahar
Tata Consultancy Services
Akruti Business Port, Road No. 13, MIDC,
Andheri East, Mumbai 400 096, India
Tel: [protected] /[protected]