[Resolved]  ICICI Bank — HOUSE LOAN

Address:Haridwar, Uttarakhand

Dear Sir,
This is to inform you I had taken a joint house lone of Rs. 15,00000.00 on my joint property with my wife from your Haridwar office and as per norms their is a compulsory joint borrowers insurance scheme with your icici Lombard General Insurance Company and for the same to pay premium they had loan'd to me for Rs. 59388/- and directly paid to icici Lombard General Insurance Company. When I have not received any policy upto 10 months, then I wrote a latter to them that I have not received any policy bond from your site. Then a policy bond had been despatched to me dt. of issue was june 2008. In the Single name for Rs. 1500000.00, policy no.1 - 4013/ICICI-HSP/156022/00/000, 2. 4065/ICICI-HSP/1105108/00/000
When I wrote them why you have issue the policy in the single name while my loan was joint on the joint property. Then they told me that your proposal was for one persons "the copy of proposal form send to me" was purely fake and not signed by me. But they had not given any response to me, then I had to go to the court of justice against your Hardwar branch for the forgery done with me by your bank loan dept.
In spite of my repeated reminders to your Cop’s / Banker they had not given any response to me.
Therefore you are requested to look into the matter and do justice with me.


Thanking you
Umesh Chander Gupta
Mob. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Gupta,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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