[Resolved]  ICICI Bank — Be careful with ICICI Bank ATM, Allwyn Circle, Miyapur

Address:Hyderabad, Andhra Pradesh

I intended to withdraw cash of INR 3000 using my HDFC debit card on 07th November 2011 at 1.42PM. However, I got cash of only INR 1600 while the withdrawl statement showed INR 3000 debit in my account. During the same time, there were a team of two people inside the ATM room who completed loading of cash in the ATM. They were there when I got only INR 1600 and said it is a common issue with this ATM and I would get the credit in my bank account in two/three business days. When I raised this issue with HDFC Bank, to my surprise, ICICI bank presented a successful transaction of INR 3000 withdrawal. Could some one look into this pls as this is a serious concern for all the people withdrawing cash in this specific ICICI bank ATM.

Best Regards,
Ramakrishna A
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.

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