[Resolved] ICICI Bank — ICICI Bank Limited - Deduction of rs 28 as a name of ATMDEC CHG

vinayjayaram

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I found that icici bank deducted 28.09 rs from my salary account on 7th September 2013 as a name of ATM DEC CHG. I dont understand how ICICI can deduct my balance without even me trying to withdraw my cash on that particular day. Can the bank look into this and resolve?

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Aug 14, 2020

Complaint marked as Resolved

Jan 11, 2014

Updated by vinayjayaram This complaint has been looked into and taken care of. The amount has been re-credited into the account. Thank you ICICI back for the response and prompt action.

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Comments

narvapradeep

from Coimbatore, Tamil Nadu

Hi,
even I have also been charged Rs 28/- twice, as ATMDEC chgs on 07/10/2013, description of transaction - 'ATMDEC CHG/14-09-13/2824/25ST3' Other banks ATM's are free to use as per RBI guidelines then why this charge??? Please revert this as early as possible...

Name: Pradeep Kumar Reddy N
A/C no:[protected]
Branch: Madhapur, Hyderabad
email ID: [protected]@gmail.com

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Reddy,

We have made a note of your contact details . Our official will contact you and address your concerns.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '46122231' in the subject line.

Regards,
ICICI Bank Customer Service Team