[Resolved]  ICICI Bank (Indira Nagar, Bangalore) — Against Barbarism

My Name is Rohit Singh and I opened a saving account on 28th May 2009 at Indiar Nagar Branch in Bangalore and activated on 9th of June 2009 but when I went online to register for verified by visa for online transaction I felt astonished because I entered my correct card number and login Id and password and pressed next button for register a message came "this is not valid card number, enter valid card number" and I tried several times but I could not resolve this problem. But I am doing ATM transaction and netbanking by this card and also using facility of mobile recharge by net banking. I also talked to customer care executives several times they never gave any explicit answer, some one told this is server problem and some told you try after some time it will work and some told I don’t know about this new features and some assured there is a special feature for security reason that manager has privilege to unlock your card for verified by visa service but lastly very bravely they lost our patience and advised request for new card this is a technical problem and we are squarely unable to resolve this problem. I went to my Indira Nagar Branch and submitted application for new card and they assured after eight days you will be again welcome in our adobe regarding for new card.
I don’t know when I will alleviate against this barbarism.
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Aug 14, 2020
Complaint marked as Resolved 
 
23 Comments

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Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide the relevant details of your card, along with your full name and current contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
You are right Mr. Rohit, ICICI bank services are the worst in the entire banking industry in India.
I had a very bad situation with ICICI bank, Some one(ICICI credit card) people lien my cash from my saving account...how could they do this, , this means that customer can't rely on banks...first of all i have't linked my account with credit card and more over icici saving bank people did't inform me, that credit card people are lineing my amount.How untrust worthy bank is this...so rude.I will tell all who ever wants to go to ICICI bank, please do't visit ...never know, how do they cheat you.Anyways I am going for consumer court, should teach a lesson for them.I have lost more than 4k coz I was relying on this bank.

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