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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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I
Inacinha Baretto
from Thrissur, Kerala
Jul 9, 2009
Resolved
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hello, This is in furtherance to my complaint to customer care that my loan was foreclosed on[protected] and since that i have'nt received my NOC.On frequent enquries at the local branch at Panaji Goa, one Mr. Sajjid told me that it would be done but he has started to play dodging games with me.Earlier to this the same Mr. Sajjid harrased me by telling me to foreclose my loan at a higher penalty of 5.62% when what was applicable to me was 4% as per the agreement. I never received a copy of the agreement even after umpteen requests to this official prior to foreclosing the loan, they had assured me a copy of the agreement in 10 days time but i'm yet to see a copy of it.I even told them that i will stop payment if the agreement copy is not shown to me but they just didn't care.He evev went to the extent of throwing hints at me to offer him Rs. 4000/-, and if need be i will file a police complaint against him.I had to make almost 12 trips to ICICI panaji travelling 100kms everytime at the cost of my time and money.I and my family has huge investments with icici and having trust in the bank i didnt expect this kind of treatment.I even stopped short of going to the Press about this issue but thought that i should not tarnish the name of the bank for the fradulent acts of one employee.We have a lawyer in the family and his services would be availed if necessary to bring this matter to it's logical end.Hope better sense will prevail and the needful be done at its earliest. Thanks
Aug 14, 2020
Complaint marked as Resolved 
sir,
THIS IS OUR COMPLAINT TO THE CUSTOMER CARE REGARDING IRRESPONSE IN ISSUING MY CAR LOAN NOC.
AGREEMENT NO: LAKRR[protected]
AGREEMENT DATE : 4-8-2008
EMI 7-9-2004 TO 7-8-2007.
KINDLY NOTE THE ABOVE AND TAKE NECESSARY STEPS TO ISSUE MY NOC AT THE EARLIEST

ICICI Car loans — non-issue of noc

I have paid my all emi still icici bank is not sending the N O C .The loan a/c number is LAKOL[protected],and my email address is [protected]@hotmail.com.I was told that i will get the noc by post as soon i clear the amount by an employee working in icici carloan department in kollam branch.i hope it will settle it fast.
Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
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    Daya Shankar Shukla
    from Mumbai, Maharashtra
    Jul 9, 2009
    Resolved
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    I M having salary account with icici bank and they have lien with my account with one of credit card which one that i m not using card no.[protected] Name of Daya Sachar Shukla (my name is Daya Shankar Shukla) claimed 27000/ rs. this card is not belongs to me but they are saying you have to pay this amount then only they will solved this problem. can you give me any solution .


    Thanks

    Regards
    Daya Shankar Shukla
    Aug 14, 2020
    Complaint marked as Resolved 

    ICICI Bank Limited / Credit Card — Mischief by wrong information & amount debited

    I am a ICICI Bank Credit Card Holder and my credit card no. is [protected]. In the month of December 2006 I have been received this card with a increased credit limit with my old credit card. After a few days I received a phone call from personals of Credit Card Dept. of the said bank offering a free Health Insurance Policy from ICICI Lombard (not free from Lombard but it will be paid by ICICI bank through Credit Card). I had rejected the same offer as I am alredy insured with the same Co. But they had regularly presurrised me and forced to give an acceptance over phone.
    Finaly a Policy was awarded to me. In the next month an amount of Rs. 1430.00 on[protected] and Rs. 56.00 on 21.03.2007 debited to my ICICI saving bank account through direct debit from Credit card dept. I had immediatly contacted with the concerned dept and finally they accept that there was no free policy as such. And I had surrendered the same policy with ICICI Lomabrd.
    After surrender an amount was credited to my credit card account and against this credit balance they were adjusting a monthly EMI against the same policy.
    Many time I had sent them the emails but not getting satisfactory reply. Nor the credit for amount which is taken from my Saving Bank Account, And now I have received a statment showing a debit balance of Rs. 278.50.
    Please help me in this regard.
    Best Regards,
    Vijay Sharma
    sir,
    I already submited A/C Rs. 12340/ by Bombay Mercantile Bank Ltd.Cheque No.248529 on 18/1/2008 for Air Ticket Booking,but you are sended a message in my mobile that you could not received A/C till today.Please clearyfy & send message by email.
    thanks,
    mahendraNath Tripathi.
    Dear Sir/ Madam
    I got a ICICI Lomabard general health insurance alog with my ICICI bank credit card that card I never received. I do not rembar exactly during verification -some ICICI repesentative foracefully active ICICI Lomabrd general helth insurance and said this is absolutely free.

    few day day back got a ICICI Credit bill due amount is round Rs. 9000.
    I m not having any credit card. I found Credit card No in Bill is "[protected]" and found some details abt Health Insurance policy . ploicy no is :4034/fps/[protected]/000
    So I request Please cancell that policy. ICICI Cedit card auto debit some aount to ICICI Lombard as got details fron ICICI bank today itself
    I have loged a complaint no.today[protected] to ICICI Lombard Dept.

    I m unable to pay Rs 9000 to bank please cancell policy as soon as possible and credit whole amount back to ICICI Bank.
    Please find scanned copy of bill which is reecived for your information as an attachment

    I m very disappointed please help me
    I agree that ICICI BANK CREDIT CARD facilty is painful @ creat many problems in life, so I want to say everybody to not take interest in credit cards, as I have already facing problems in this regard.
    The given cheque dated 20th May, 2008, by no. 910976 for Rs.16, 297 in Subramanyapuram branch, Madurai, Tamil Nadu, is not yet debited. To avoid paying the interest, please let me know the reason. My credit card no. is [protected].

    credit card complaints — fraud case

    Sir
    we got a call from SBI executive that our credit card payment is due and he will settle it for Rs.3000 and in return he will hand over a receipt to ensure that the card has been closed.We have given the amount through check ad came to know that bank has not issued that letter it was the employees who was behind the fraud case.we have the proof regarding this .Please help us to solve ths issue
    as soon as possible!

    ICICI Bank — fraud case

    Sir,
    I am Manohar Lal Sharma . I have a saving bank account no.[protected] in sector- 35 ICICI branch at Chandigarh. Permit me to draw your attention to a fraud case .

    In May06. I gave my credit card no.[protected] to my daughter at Delhi . Her son was to go to USA for studies that year. My purpose was to enable her to draw the money using my credit card at Delhi.
    On 8th July06 Rs/12,000 were drawn through ATM.
    On 31st july06 Rs/25,000 were drawn through ATM.
    On 31st july06 Rs/25,000 were drawn through ATM.

    I was all the time under this impression that my daughter might have drawn total Rs/62,000 from ATM in July 06.at Delhi.
    Recently I visited her at Delhi and during the course of discussion I told her that she had drawn Rs/62,000 in July06 from my account through ATM.
    She was shocked to learn about it and told me that she didn't use the credit card in the month of July06 at all. Next day I rushed to your bank branch 6/48 at Malcha Marg at New Dehli . They took out the statement from Jan06 to Dec06 and discussed this with me. They told me that it is a case of fraud .They advised me to write to you so that you can take out the clips and fine out the culprit . Kindly take immediate action .
    Thanking you ,
    Manohar Lal Sharma
    452/1, Sector 44-A
    Chandigarh
    phone no. [protected]
    Dear Manohar,

    We're sorry to hear about your experience.

    We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Customer Service Team.

    ICICI Bank Limited / Credit Card — Credit Card Fraud

    I wish to describe a credit card fraud:

    • An ICICI Bank Credit Card – Platinum card – was delivered to me in Jul 2009, which I have never requested for.

    • I was not holding a valid ICICI Bank credit card at that time. My earlier card had already expired in Nov 2008, which I had got cancelled in July 2006 and never used it from March 2006 onwards.

    • There was a fraud already done with the old card and that is why I cancelled the card.

    • The bank issued the new card without even checking whether there was an application for the same or not.

    • I reported the issue of fraud to ICICI Bank on 31st Jul 2009.

    • I followed up with the Bank since 31st Jul 2009 and on 19th October 2009, the Bank informs that they have settled the dispute in favour of the bank, without providing me any details. They maintained that I have shared the details of the card to a third party – which I deny and I have not done anything like that.

    • I again took up the matter with the Bank pointing out that this was a case o[censored]nsolicited credit card issued to me.

    • The Bank then came up with the new story in Jan 2010, that I had asked for card and they have proof of the same. This was told to me on sometime in Jan 2010 and I asked for the details which was available with a hope that I can find the mismatch in the information. But the Bank did not provide any details. I do not have faith in what the Bank says as they never give any complete and correct details.

    • On 5th Feb 2010 the bank once again informed me that the issue has been settled in favour of the bank and they alleged that I have disclosed the details to a third party. I have not asked for the card and I will never ask for an ICICI Bank Credit Card.

    • When an expired card is re issued, the Bank needs activate it after due verification. In this case, the Bank straight away issued an active card. This is a serious lapse in the security system.

    • The letter sent to me along with the card states that my current card is active, the card sent is an additional one. How did the bank decide that I have an active card?

    • The earlier card which I had, had the expiry date of November 2008. I have not requested for renewal of this. I had cancelled this in July 2006 itself. Then how did the bank issue an active card to me and what is the number of this card. I do not know to whom this card has been sent to. It is quite possible, the renewal is also done unknown to my knowledge. I would not want to renew any credit card and use it.

    • Since I was subjected to fraud with ICICI Bank credit card – at which time, the fraudster had stolen my personal information from ICICI Bank, changed my address to another place, got add on card delivered and used up the credit limit of Rs.1.3 lakhs. The persons from ICICI Bank dealing with the dispute at that time were able to understand the circumstances and filed a police case and the culprit was arrested! He had committed multiple frauds of similar nature with ICICI Credit Card.

    • The above incident shows that the personal data is never safe with the Bank. Fraudsters can easily lay their had on it. Now, this fraud is also committed in the same manner. The person got my old details – old mobile number (this was a company given mobile, when I left that company this was returned and I did not have a mobile for some time after I left that job. And since I was not planning to continue with ICICI Bank Credit card, I did not feel it necessary to inform them of this, as my residence number is already given and it same even now.

    • The fraudster has changed the email id to [protected]@YAHOO.IN, which is shown in the statements from Aug 2009 onwards. I do not use such email id. I have been using my email as [protected]@hotmail.com for so many years. I have enclosed copy of the credit card statement which shows the email id [protected]@YAHOO.IN.

    • Who changed informed that the email of mine is [protected]@YAHOO.IN and how it was changed without my knowledge? The bank has not even considered this.

    • There is a customer id shown in the statement. I do not have any intimation of the customer id associated with my card.

    • The fraudster has made all online transactions. How did the bank allow so many transactions of more than Rs. 80,000/- and odd with CVV number and number of such transactions are around 56? I have attached copy of a statement sent by ICICI Bank. I have seen other systems, where not more than 10 transactions are allowed without IPIN. This is a security lapse on the part of the bank.

    • It should have been possible for the bank to trace the online transactions as well as the email id and find the source of the fraudster. But the bank decided to take a short cut in unilaterally deciding the dispute in their favour and did not invest their time in it.

    Please help with suggestions.
    Dear Mr. Ramachandran,

    We apologise for the inconvenience caused.

    Please write to us with your contact details and the credit card number at [protected]@icicibank.com (Subject line: UID 251965). We'll contact you and work to address your issue.

    Regards,
    ICICI Customer Service Team.
    Kindly let us know what we have to do for renewal our card because the card as been expired on Feb 2010.
    please suggest us as soon as possible our mob Number is - [protected].

    ICICI Bank — ICICI Bank fraud case

    Dear Sir/Madam,


    Details of complaint: Hi,

    Need your attention and help on this.

    There is a fraud has happened in my Savings bank Account number[protected] in ICICI Bank . The same case has been updated to ICICI bank customer care on date 11 Dec 2010 as well. It is my saving Account in the bank. I would request please have look on the below matter & take necessary action as soon as possible since it threats the ICICI image also.

    1.On 10th Dec 2010 ,at 7:55 PM I withdrawn Rs.20000 through ICICI ATM at Korba, Chattisgarh.
    Next on same date at 9:30 PM I got SMS regarding Debit of Rs 43000 from my saving A/c No:[protected] .
    2.Immediately went to nearest ATM at 9:46 PM & checked my A/c balance found that amount Rs 43000 was deducted. Later on 10th DEC 2010 at 10:10 PM,I Called to the ICICI customer care executive and they blocked my Debit card , internet banking I.D & Password.
    3. On 11th Dec 2010,at 9:00 am I filed case & submitted the FIR copy in the ICICI bank branch for further investigation. They told me that a expert team will investigate and co-ordinate with me. & you will get result within 45days.
    4.But it is now more than one & half month, still not received any feedback from ICICI bank.

    I lost my hard earned money which is very valuable to me.
    So, I am sending this mail to if possible help me and others also by creating awareness.
    My money has been transferred to the account of a person without any information or request from my side.

    I want to know how any unknown person knows all the account information to do transaction?
    I want an investigation on this and your help as well ASAP.

    Please help me for finding back my money.

    Please find details regarding saving account for further investigation.
    Name: Somnath R. Nalawade
    Product: Savings Account
    Account No:[protected]
    ICICI Branch: Borivali (E) Mumbai.
    Services Request No: SR[protected]
    E-mail address: [protected]@indiatimes.com
    Mobile no: [protected],[protected]

    Thanks & Regards,
    Somnath Nalawade.
    Mol:[protected]
    Hi,

    We are sorry for the problem caused to you . We have made a note of your savings account number and shall get in touch with you soon to resolve the matter.

    Regards,
    ICICI Bank Customer Service Team.
    Dear Sir/Mam,
    as per reference your email. but it is more then two & half months, still not any reply.or feed back of ICICI bank.
    I want an investigation details and your help as well ASAP.

    Please help me for finding back my all money.

    Please find details regarding saving account for further investigation.
    Name: Somnath R. Nalawade
    Product: Savings Account
    Account No:[protected]
    ICICI Branch: Borivali (E) Mumbai.
    Services Request No: SR[protected]
    E-mail address: [protected]@indiatimes.com
    Mobile no: [protected]
    Dear Sir/Mam,
    as per reference your email. but it is more then 7 -8 months, still not any reply.or feed back of ICICI bank.
    I want an investigation details and your help as well ASAP.

    Please help me for finding back my all money.

    ICICI Bank Ltd. — saveing a/c fraud

    ICICI Bank fraud case
    Dear Sir/Madam,


    Details of complaint: Hi,

    Need your attention and help on this.

    There is a fraud has happened in my Savings bank Account number[protected] in ICICI Bank . The same case has been updated to ICICI bank customer care on date 11 Dec 2010 as well. It is my saving Account in the bank. I would request please have look on the below matter & take necessary action as soon as possible since it threats the ICICI image also.

    1.On 10th Dec 2010 ,at 7:55 PM I withdrawn Rs.20000 through ICICI ATM at Korba, Chattisgarh.
    Next on same date at 9:30 PM I got SMS regarding Debit of Rs 43000 from my saving A/c No:[protected] .
    2.Immediately went to nearest ATM at 9:46 PM & checked my A/c balance found that amount Rs 43000 was deducted. Later on 10th DEC 2010 at 10:10 PM,I Called to the ICICI customer care executive and they blocked my Debit card , internet banking I.D & Password.
    3. On 11th Dec 2010,at 9:00 am I filed case & submitted the FIR copy in the ICICI bank branch for further investigation. They told me that a expert team will investigate and co-ordinate with me. & you will get result within 45days.
    4.But it is now more than one & half month, still not received any feedback from ICICI bank.

    I lost my hard earned money which is very valuable to me.
    So, I am sending this mail to if possible help me and others also by creating awareness.
    My money has been transferred to the account of a person without any information or request from my side.

    I want to know how any unknown person knows all the account information to do transaction?
    I want an investigation on this and your help as well ASAP.

    Please help me for finding back my money.

    Please find details regarding saving account for further investigation.
    Name: Somnath R. Nalawade
    Product: Savings Account
    Account No:[protected]
    ICICI Branch: Borivali (E) Mumbai.
    Services Request No: SR[protected]
    E-mail address: [protected]@indiatimes.com
    Mobile no: [protected],[protected]

    Thanks & Regards,
    Somnath Nalawade.
    Mol:[protected]
    Hi,

    We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Bank Customer Service Team.
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      Dr. Sanjay Kumar Sahay
      from Pune, Maharashtra
      Jul 9, 2009
      Resolved
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      On 01/07/2009 I tried to withdraw Rs. 5000/- from ICICI Bank ATM [ S1CW2847 ], Ambedkar Chowk, Aundh-Khadki Road, Pune from my State Bank of India saving A/C No.[protected]. I got "TRANSACTION DECLINED", "UNABLE TO PROCESS", "TXN NO: 4084" slip.

      I surprised when I came to know that amount is debited from my account i.e. showing withdrawal of Rs. 5000/-. Therefore, I would like to request you to the needful so that the amount (Rs. 5000/-) shall be credited back to my saving SBI saving account, at the earliest.

      I went to the SBI Bank to lodge a complaint, he said you have to lodge complaint to ICICI bank and ICICI bank is saying that SBI has to take the complaint. So I dont know what to do. So please take this complaint as soon as possible and resolve the matter.

      Thaning you,
      Sanjay kumar Sahay

      BITS-Pilani, Goa campus
      Goa
      E-mail: [protected]@yahoo.com
      Aug 14, 2020
      Complaint marked as Resolved 
      at about 08.20 pm yesterdat I have used atm machine NANA Peth pune, Made complain in complain book provided near machine for Rs 6000/- (six thousand) amount deducted from my account but money does not come out. At that time I do not remember account no. I have written login id kindly look into the matter and back money in my account.[protected]
      mobile no.[protected]
      Dattatray Bhoga
      Dear sir,
      On 16th sept.2011 at 09:20 hrs, I used my SBI ATM card( A/c no. [protected];Refinery Township Mathura, code-6228) to withdraw 10, 000/ ( Rs. ten thousand only) from ICICI ATM Panipat Refinery Township, Panipat (ATM ID S1CW4970). But your ATM machine did not release the said amount while amount was debited from my acount A/c no. [protected];Refinery Township, Mathura, code-6228.
      Kindly check and credit the amount into my acount.
      With regards,
      Manoj Kumar Singhal
      Mo. no. [protected]
      email id:singhalmanoj.[protected]@gmail.com
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        A
        Abhay Ohri
        from Mumbai, Maharashtra
        Jul 9, 2009
        Resolved
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        Dear Sir/Madam,

        I received a call from ICICI bank representative for subscribing to the utility bill payment service. I accepted the offer and got subscribed. I was confirmed that bill is not paid for the 1st month after subscription, but the complaint is for non-payment for the second billing date. Before the date of my bill payment, i confirmed twice at ICICI bank customer care that my bill payment shall be done by the bank or not and was assured of the same.

        My bill was not paid and the biller (Tata indicom) informed me that payment has not been made and my serivces shall be terminated in case not paid soon. I de-register the service because of this failure from Bank's part and wanted bank to bear the late payment charges.

        After 6weeks of my follow up on customer service and email exchanges on icici bank account, i get response that these charges shall not be paid by bank. Customer care directs me to online email channel to account manager and account manager otherwise. Pls see attached logs of email exchanges which i could produce as evidence.

        I seek late payment fees as well as want bank to be penalised by min Rs.5000/- for not only not adhering to service committed but also cause harassment in follow-up and wasting my time in doing so.

        Pls help on the resolution of the same.
        Thanks in advance.

        Regards,
        Abhay
        May 31, 2016
        Complaint marked as Resolved 
        I don't remember how it was resolved..but finally it was resolved and wanted to close it in the system.
        Dear Mr Ohri,

        Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service’. Request you to provide your full name and contact details.

        We will be glad to assist you.

        Regards,

        Nazia Sayeed
        Office of the Nodal Officer
        ICICI Bank
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          Nishar t m
          from Pune, Maharashtra
          Jul 9, 2009
          Resolved
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          Dear Sir,

          sub : Did not receive amount from ATM after Failed Transaction. dated on 10 june 09

          I had made a failed transaction at an ICICI ATM ( ATM ID : S1CW3817) at Kaloor, Kochi - kerala on 10th JUNE 2009 for Rs. 3000/- . All I received was a message stating ‘TRANSACTION DECLINED ’ and I didn't receive the amount .
          After that I went to the HDFC Bank ATM at Kaloor, Kochi - kerala and made a withdrawal for Rs. 3000/- and the HDFC transaction was successful and I received the amount 3000 .
          When I checked the online account statement I noticed that the amount of first transaction has been deducted from my account. I request you to kindly look in to this and take steps to reinstate the disputed amount at the earliest.

          Account Details as given below..

          Name : NISHAR.T.M
          Account Number :[protected]
          Branch : Irinjalakuda, Kerala
          Mob No :[protected],[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          From 09.07.2009
          S.Manikandan
          560-562, Anna Salai
          3 J- Century Plaza
          Teynampet
          Chennai- 600 018 - Cell No : [protected]

          To

          The Branch Manager
          State Bank of Trivancore
          Alwarpet Branch, Chennai – 600 018

          Sub : undrawn debit amount has to be credited – reg
          Ref : SB A/c No : [protected] – Card No:[protected]
          State Bank of trivancore- Alwarpet Branch

          Dear sir

          With reference to the above on Tuesday 07.07.2009 between 9.15 A.M to 09.45. A.M I use to take amount of Rs. 13, 000/- in ICICI ATM Booth. Which is situated in Century Plaza Complex - at # 560-562 Anna Salai, Teynampet, Chennai –18. By that time the Due to voltage fluaction the system got HANGED UP so the cash was dropped into the ATM box itself Printed Statement also not get on it. Once again I Tried and with draw a sum of Rs 12, 000/- & Rs.5, 000/- at next ATM Machine in the same complex itself. This transaction money I got it and No any Printed statement came from the maching. For making the complaint through phone also not possible since the phone Out off order in that booth. Where as in my SBT Account that the amount of Rs. 13, 000/- has been debited. In general the amount automatically credited with in 48 hours. Till now the said amount not credited in my account.

          Kindly do the needful

          Thanks & regards


          Sundaramurthi Manikandan
          Accounts officer
          Degremont Ltd
          CC : State bank of Trivancore – Teynampet Zonal office (GM ATM)
          State Bank of INDIA – Rajaji Salai Branch (GM ATM)
          ICICI bank teynampet branch
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            M
            Manojkumar D Poduval
            from Mumbai, Maharashtra
            Jul 8, 2009
            Resolved
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            Resolved

            Hello,
            This is Manojkumar Poduval, an IT professional from Mumbai. This incident dates back to July 2008.
            I was fooled by a representative from ICICI who brainstormed me to purchase a credit card (number: [protected]) from ICICI which offered me the Life Insurance policy. This happened in July and i received the card in the same month.
            The policy was associated with ICICI Lombard and the agreement was that I had to pay a nominal amount between Rs. 300 to 400 per month as premium charges towards the life cover. But to my surprise, I received a premium charges of Rs. 10, 619 in the following month (August 2008) alongwith my other transactions.
            I tried approaching the concerned personnel at both the ICICI bank and ICICI Lombard. But was left toggling between the two companies. I received no response nor acknowledgements from any of them.
            After several attempts and mailing, I received the following mail (The FIRST MAIL):
            Dear Customer,

            We request you to write to [protected]@icicilombard.com for details of the debit done by ICICI Lombard in your credit card account and for the process on how to credit the amount to your credit card account.
            If any debit is done by ICICI Lombard only they have the authority to credit the amount to your credit card account.

            Also we confirm that we will not be able to access your policy details registered by ICICI Lombard and hence we request you to contact only ICICI Lombard.

            Sincerely,
            Tulsi Sirivella
            Customer Service Officer
            ICICI Bank Limited

            This has been ongoing from then till now. I have also faced the recovery agents who hav humiliated me for no reason of mine and also received calles from various representatives from J.B.Nagar branch, andheri east asking for settlement of dues. Very recently, on the 22nd june, a girl name priyanka - a collection office from the said branch, had assured that by paying a sum of Rs. 200 she would settle my case, which did not happen. Inspite of making the payment (receipt number: 8054399), I received a court notice yesterday (6th July 2009), (generated on 17th june) for a hearing on 27th June 2009.

            This kinda tortrure and harassment is not expected from such reputed companies. After having tried all means, I understand that there is lack of communication and updation of records at the company's end, for which the customer has to pay the brunt of it.
            Your officials are useless and just not worth the profile. It is best you shut down your organisation so that common people are not fooled and are not victims of hgarassment.
            I hope to get a positive response from whomsoever concerned as as solution and an END to the story.
            Aug 14, 2020
            Complaint marked as Resolved 
            This seems to be a very common fraud that ICICI Lombard is resorting to. One just receives a call and is bombarded with a lot o[censored]nnecessary information. The next thing you realize is that your credit card is being charged. There is no written consent for this deduction and I am sure the credit card division is part of the fraud. If they cannot make money in an honest fashion, they cannot start cheating people and more so their existing customers! This is not but cheating...!
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              D
              Dheeraj Agrawal
              from Delhi, Delhi
              Jul 8, 2009
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              Dear Team,

              I have been alloted Nano in the first lot itself. I had taken a bridge loan from ICICI and now I want to convert it to full one. For this I went to your branch at Delhi. Based on the particulars furnished by me, the gentleman was kind enough to announce that I am eligible for one. The first shock came with interest being charged at about 15% with SBI announcing loan starting from 8-9%. Anyways, to add to the misery he asked me to furnish details of any property under my name or my parent's name. But neither I nor my parents own one. So he said it might not be possible to get the approval on loan. Please find some of the details of self:

              Working in MNC
              Salary: 7 lakhs per annum
              Experience: 2+ years

              I have all the documents ready with me like Passport, Salary Slips, appointment letter, Driving License, Proof of permanent address etc.

              Another major point is the Penalty Clause on non-approval of the loan which says that I will have to pay 5% of the total amount (1.2 lakhs) in case I am unable to take the loan. considering that interest for 1 year comes around 10k and penalty is 6k, it sounds really absurd.

              This is the first time I have applied for a loan in ICICI and I guess it would be the last.

              Having said that I still request you to kindly help me get an approval on the loan as I am least interested in paying a penalty of 6K with no fault of mine. I guess no one should have problem in giving a loan which is 1/7 of his yearly salary.
              Dear Mr. Agrawal,

              Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Loan’. Request you to provide your full name and contact details.

              We will be glad to assist you.

              Regards,

              Nazia Sayeed
              Office of the Nodal Officer
              ICICI Bank
              i am an allottee of nano car to be delivered in 2011. the stupid thing is that i have already paid 4500+ for booking this nano. had this been told that non-allotttees will be deleviered the car at a future date at future price i may not have gone for booking nano at all. it is a cheat. and my money without any committment has gone to tata. let tata live long with curse.
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                C
                CHIRAG HARIA
                from Mumbai, Maharashtra
                Jul 8, 2009
                Resolved
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                I have been DMA of ICICI Bank Pay Direct Cards for last 8 months and have made sales of more than Rs. 1800000 (Eighteen lacs) or 8000 cards. As per commission structure i was told for Rs 50 per card and will be credited to your ICICI Bank Savings account on 10th of every month for the sales done in previous month.
                Since last 8 months i have not received and commission from the BANK and whenever i call the Regional sales manager Mr. Deep Sood he never receives the call when called from my Mobile. Whenever i call from unknown no he receives the call and hearing my voice says that i am urgent important meeting and your commission will be credited next week. There was some problem in the system or My boss who needs to sign the documents is not in Mumbai and so on... But till today i have not received and commission.
                When called to Javed the Senior Sales Executive for Pay Direct Department, got reply that Mr. Sood is also not receiving our calls since many days. What does this mean? ICICI Bank has stopped working?

                If there is any other way to get my commission or take any legal action please do inform me.
                Regards
                Chirag Haria
                [protected]/[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                I have the same issue with ICICI mortgage. Kindly help. Chennai. ICICI manager name Mr.Balaji tambaram sanatorium branch.
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                  B
                  BONGU KEERTI
                  from Mumbai, Maharashtra
                  Jul 8, 2009
                  Resolved
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                  There some three unknown transaction that are showing up on the credit card account (all the three are airline tickes booked on 06.07.09) and I have lodged a compliant already with the concerned dept. of ICICI BANK through phone.

                  Also there is a transaction of about Rs. 354 done on 7th july which is no showing up the statement still... and i was told to send a scanned copy of a written compliant for the same.

                  I have only made a transaction of Rs. 538 towards Tickes in IRCTC on 06.07.2008 and the payment was done by the credit card by CITIBANK Payment Gateway.

                  My Credit Card No. is [protected].

                  I am attaching the photos of the letter and the account summar.


                  Plz cancel all the said transaction immediately. and block my card.


                  Regards
                  B.keerti
                  +91 [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    SANTOSH MAJGAONKAR
                    from Mumbai, Maharashtra
                    Jul 8, 2009
                    Resolved
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                    Resolved

                    I am holding 1 bond under Bondholder No.[protected] & certificate No. 896. But till today I have not received final redemption payment.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I am holding 2 bond under Bondholder No.[protected] & certificate No. 58177. But till today I have not received final redemption payment


                    and 2 bond under Bondholder No.[protected] & certificate No. 99697. But till today I have not received final redemption payment
                    I have invested Rs-10000/- in ICICI Safety Bonds on 26-Apr-2001 in the name of Darshan Lal. My Bondholder No is-0990806, RF.SL.No-9451
                    We have confirm the status from the customer care they are saying they have sent a redemption cheque to us. But Till date i have not received my Redemption amount.

                    Kindly resolve my query..


                    Regards
                    Darshan Lal
                    M:[protected], [protected]
                    #-42/669, Baldev Nagar, Ambala (Haryana)
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                      S
                      SANJEEV JHUNJHUNWALA
                      from Bengaluru, Karnataka
                      Jul 7, 2009
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                      I HAVE RECEIVED A CALL FROM ICICI 2 UPPER WOOD STREET AT 4.55 PM FROM PHONE NO. [protected] FOR SOME DUE PAYMENT OF SOME SUBHASH AGARWAL AY MY CELL NO. [protected], THOUGH I DON'T HAVE ANY ICICI BANK CREDIT CARD IN MY NAME. THE PERSON CALLED ME STATING HIMSELF AS ICICI AGENT FROM UPPER WOOD STREET HAVE MISBEVAED AND THREAT ME WITHOUT MY INVOLVMENT IN THE CASE. THE TALKS WERE VERY LOOSE AND FORCED ME TO LODGE COMPLAINT AGAINST THE AGENT AND ICICI BANK. SUCH TYPE OF POLICY SHOULD BE STOPPED.
                      Dear Mr. Jhunjhunwala,

                      Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service’. Request you to provide your full name and contact details.

                      We will be glad to assist you.

                      Regards,

                      Nazia Sayeed
                      Office of the Nodal Officer
                      ICICI Bank
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                        P
                        prasad s keni
                        from Mumbai, Maharashtra
                        Jul 7, 2009
                        Resolved
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                        Dear Sir,

                        I hold a icici bank credit card from the month of january i did not receive the credit card statement i use to get call from the recovery agent that i have to do the payment and i did the payment as soon as i received the call. it happened in the month of feb too hence i told the person who called that i am not receiving the statement i did the payment for feb also same was repeated in the month of march then i asked the person calling that i want the statement else i wont do the payment the person said that he has the delivery acknowledgement of the statements received by me i asked him to send the copy of same and i received the them but the acknlgments are not from any one from my family i have mailed icici bank for refund of the charges as the courier they have used is responsible for this and not me as i have earlier regularly paid my cc bills icici bank has refused to refund the charges and i have been charged for no fault of mine. i expect the refund of charges to my cc from january.

                        regards - prasad
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Mr. Keni,

                        Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card'. Request you to provide the relevant details of your card, along with your full name and contact details.

                        We will be glad to assist you.

                        Regards,

                        Nazia Sayeed
                        Office of the Nodal Officer
                        ICICI Bank
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                          L
                          Lokesh Prabhakar
                          from Noida, Uttar Pradesh
                          Jul 6, 2009
                          Resolved
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                          Hi
                          I have a savings bank account with icici bank noida. I booked for a 390 day FD with the bank through Phonebanking on insistance of a telemarketing executve. The phonebanking person said that since I am applying through phone banking, FD receipt is not required and I can see the details online. The amount was debited on 14 August 2007 (maturity date 07 sep 2008) an could see my new FD account online. Then, the matuirty date passed and the amount didn't get credited to my savings a/c. I asked the customer care and they said the FDR has been sent to me by courier which needs to be deposited in the bank branch. I contacted the bank branch and explained the problem. The bank staff told me that I need to get then an indemnity bond indicating loss of FDR and asking for a duplicate FDR. They said that they will make the duplicate FDR and then accept that to credit my account with the maturity amount. They also said they will not pay me any amount for time the maturity amount is overdue. I am feeling so much harrassed and wronged. Firstly, I was given false information at the time of booking my FD (unfair trade practice). Secondly, I am not even given a savings bank rate for the overdue time (against the RBI ruling). Thirdly, I would have to spend money for preparing the Indemnity bond for which there is no reimbursement from the bank. Please help me. I am available on +91 [protected].
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I opened a recurring deposit account with ICICI @ 8000 per month for 1 year @ Hyderabad Miyapr branch.
                          ICICI is not crediting back the Maturity amount which is More than 1 lack.
                          Every time I am calling customer care, the executives are saying “this is related to some other department and Our official will get back to you soon to assist you “and then they disappear and forget you. Remember name of one executive – Mr Vikshan
                          It seems like ICICI is similar to some fraudulent CHIT Fund.
                          Please let me know how to get this money back, My contact number is [protected]

                          Regards
                          T.Banerjee
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                            T
                            T.D.MOHAN RAO
                            from Pune, Maharashtra
                            Jul 6, 2009
                            Resolved
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                            Resolved

                            Application No.[protected]
                            LAN LBCHE [protected]

                            Though I paid July month's EMI towards Housing Loan, I received SMS from ICICI that I have not paid EMI for the month of July 2009. Kindly check Accounts whether the July 09 EMI has been credited to your account or not and inform me accordingly.

                            Also, I wish to state that I am not at all getting the transactions towards my Housing Loan. Kindly arrange to send it immediately free of cost regularly.

                            Thanking you,

                            T.D.MOHAN RAO
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear Mr. Rao,

                            Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Home Loan’. Request you to provide the relevant details of your loan, along with your full name and contact details.

                            We will be glad to assist you.


                            Regards,

                            Nazia Sayeed
                            Office of the Nodal Officer
                            ICICI Bank
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                              K
                              kamal149
                              from Delhi, Delhi
                              Jul 6, 2009
                              Resolved
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                              Resolved

                              To
                              The Manager FROM,
                              ICICI BANK GLOBAL EARTH MOVERS
                              SALT LAKE SECTOR- I, BRANCH BC-149, SALT LAKE SCT- I
                              AC-04, SALT LAKE SECTOR- I KOLKATA-700064
                              KOLKATA-700064 PHONE.[protected]

                              Date. 04.07.2009


                              Re: Current Account No.[protected]
                              GLOBAL EARTH MOVERS

                              Sir / Madam,
                              The above account was opened on November- 2005 with the understanding that it will be ZERO BALANCE Account and there will be no hidden charge attached with it.

                              Suddenly on the last account statement it showed some hidden charges, after enquiry in the ICICI BANK Salt Lake Branch Dated. 30.06.09, 09.15 A.M. Token No. 32, Counter No. 4, I came to know that the balance has to be maintained with minimum balance i.e. Amount of Rs. 25000/-, otherwise some charges has to be paid. Moreover without prior information or intimation to me the bank has sent me statement with hidden charges .Such misrepresentation and behaviour from the bank is not expected.

                              Under such circumstances I am not wiling to maintain the account with your bank and so close my account immediately. Otherwise I will be force to take legal action against the bank.


                              Thanking You, GLOBAL EARTH MOVERS



                              PROPRITER

                              CC TO,
                              ICICI BANK LTD.
                              LAND MARK, RACE COURSE CIRCLE,
                              VADODARA-390 007, INDIA
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I am also facing the same problem with 'The hidden cost' of ICICI bank. When I Opened the account the imformed me that the account is a 'Zero Balance Account', you don't have to maitain the minimum balance. But after few months I saw there are a lot of (hidden) charges. And I met an ICICI bank staff in Howrah branc to close the account. He sid he can not do that. Now I am not operating the account. Still they are sending me statement with a monthly charges near about Rs.450/- per month.
                              Yes. ICICI bank charge customer too in demat account. I find http://www.newlatesttips.info/index.php/archive/hidden-cost-of-icici-bank-demat-...⇄ about all ICICI Bank fraud.
                              I have another complaint on ICICI, they are charging 110 Rs for a 3 months printed bank statement. I have a salary account however charging 110 for cuple of pages of printouts is ridiculous. Poor Banking!!!
                              icici bank statement...
                              I had salary a/c in ICIC bank since July 2007 and also had a personal loan since July 2008. They are charging Rs. 200 for a statement relating to tha loan a/c. As well they are chaging Rs.552/ for swaping of ECS of that loan a/c. Now I made a request to close the savings and current a/c last week. The current a/c has been closed but not that savings one. They didn't give me any intimation related to this. When I called to the customer care I came to know this. From customer care they won't provide any reason for it. Very poor banking and service.
                              In ICICI Bank 110 rupees for 3 months bank statement is too bad...
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                                G
                                G PRABHAKAR RAO
                                from Hyderabad, Telangana
                                Jul 6, 2009
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                                I booked tata nano through icici bank, luckely I got selected in first batch of the delivery.. july-sept 2009.. as per tata moters website icici bank charges 13% for nano loan. but icici bank branch people says that intrest rate is 14.95%, If I want to move to other banks for loan, I need to pay the total booking amount i.e. Rs 140000/ than icici will give me the allotment letter, later I need to go to other bank.. when other schdule banks are chargeing 9% how icici can charge 14.95% this is cheating to public..
                                Dear Mr. G. Prabhakarrao,

                                Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Auto Loan'. Request you to provide your full name and contact details.

                                We will be glad to assist you.

                                Regards,

                                Nazia Sayeed
                                Office of the Nodal Officer
                                ICICI Bank
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                                  V
                                  vartika
                                  from Delhi, Delhi
                                  Jul 6, 2009
                                  Resolved
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                                  Resolved

                                  I have been holding credit card of your bank. Regular payer. This time your call centre is giving me a horrendous experience. My only suggesetion to people around me is go for any bank but not icici credit cards. I have skipped one month payment and informed that I would pay the amount on 7/8 july. But to my surprise the team is trianed to irritate people. I month 8 calls a day. 240 non stop calls. Not just that absolutely insolent people. and now I have started recognizing the voices also. They call up and intentionally irritate. What a system of bank. This is my first and last call. I will take strict actions against this misbehaviuour. I want some senior AUTHORITY TO SPEAK TO ME. or next time I will visist ICICI with my Lawyer. The bank cannot harras me for skipping a months payment.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Ms. Vartika,

                                  Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

                                  We will be glad to assist you.

                                  Regards,

                                  Nazia Sayeed
                                  Office of the Nodal Officer
                                  ICICI Bank
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                                    V
                                    Venkatramanan.R
                                    Jul 5, 2009
                                    Resolved
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                                    Resolved

                                    I am having my demat account with ICICIdirect from January 2005. After a year they wrote me to submit all the documents as all the records were damaged due to Mumabi floods. Again I have given the necessary documents whenever I have changed my address.
                                    After Five years of account operation now they have blocked my account stating that my documents submitted for accounts openings have rejected, when I am keep on writing they are telling as per NSDL guidelines they have blocked the account. Till date they have not come back with the exact reason, it is almost two months now.

                                    I have become sick and tired of stupid customer care exectuive mail which is nothing but utter nonsense.

                                    Now i want to close that account and open a new account with other service provided.

                                    Please take care about icicidirect, it may land you in trouble when you least expect it.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    dost the same problem is with me.

                                    dont you go for the FIR in POLICE STATION.
                                    i am planning this.
                                    I totally agree with this complaint and have my total support. I am also one the affected and my account is still 'temporarily suspended', despite asking ICICIDirect to get in touch with me, rather than me following them. Because the documents are lost by them and not me. Having said that, ICICIDirect is a bunch o[censored]nprofessional /buffons who do not value the interest of the registered users...!!
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                                      S
                                      Suman Majumder
                                      from Kolkata, West Bengal
                                      Jul 4, 2009
                                      Resolved
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                                      Respected sir/mam,
                                      This is to inform you that I have a two wheeler loan from ICICI bank for 17 months which is about to end in this month july 2009. In past 17 months there are several times my ECS didnot get cleared from from my SBI accout due to incorrect account number, it was a complete error from the banks end and now the bank is asking for returned payment fee however I had paid them by cash all those months, I have tried to communicated with the bank for the same and also send the documentation proving their fault.

                                      I have always tried to co operate with ICICI bank through out however I really do not think it is my fault as my bank document shows it was inappropriate account number provided in all those months.

                                      So I therefore request you to please help me with a proper guidence as to how can I deal with ICICI bank.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Ms. Majumder,

                                      Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Two-Wheeler Loan’. Request you to provide the relevant details of the loan, along with your full name and contact details.

                                      We will be glad to assist you.

                                      Regards,

                                      Nazia Sayeed
                                      Office of the Nodal Officer
                                      ICICI Bank
                                      To,
                                      The Manager,
                                      ICICI Bank





                                      Sub: Information regarding instalments




                                      Sir,



                                      Customer: RAVI KUMAR V

                                      Agreement No.: LTBNG[protected]

                                      Total Instl: 30



                                      E.M.I. monthly Rs. 1, 439.00 has deducted from 10/01/2007 to 10/05/2009 but for the last month dated 10/06/2009 Rs. 749.00 has not been deducted may i know the reason & after clearing instalments any document will be provided to the address given or should i need to contact ICICI Bank.

                                      Plz Reply me as soon possible.
                                      My Vihical number is KA02 EW 6766 Suzikee my loan has been completed last month itself but again this month also ECS has been cleared so please kindly send an statement to my email id so that i can go through it and i can solve my problems

                                      icicibank two wheeler loan — ecs not cleared

                                      Sir, I the under signed Loan A/c LT MUM[protected] was informed by ICICI BANK by thair letter dtd 15 April 2009 that my EMI has been returned every month by my Bankers through ECS due to "INSUFFICENT FUND" since Sep 2007 to till date. After receiving their informative letter i had visited my bank & they had issued a letter dtd 17 april 2009 which ihad submited to ICICI BANK on 22 june 2009in which my bank claify that the ECS received from ICICI BANK every month with wrong name SHEHZAD FAZEEL AHMED SHAIKH instead of my bank record is SHEHZAD FAISAL SHAIKH S/B A/C NO 30780 so the returned the same as a reson of ACCOUNT DESCRIPTION not tally (NAME DIFFER)
                                      Sir, I am visiting ICICI BANK since 16/10/2007 in this concern but ICICI BANK each & every time only give me reason of INSUFFICENT FUND in my A/C . every month the agency on the behalf of ICICI BANK collect EMI by cash at my house & also advise me 'not to worry about the cheque bounces charges because it is ICICI BANK s technical mistake for which they do not charge you,
                                      Sir, when i contact ICICI BANK they says "you should have to pay all the bouncing charges & fines also "
                                      Sir, my concern is that if ICICI BANK informe me it on 16/10/2007 at my first visit to them in this concern, i can rectyfy THEIR MISTAKE earlier .
                                      Sir, Till today their reply is as same as on 16/10/2007, kindly do the needfull at the earliest, shehzad faisal shaikh . [protected]@ymail.com,
                                      To
                                      Manager,
                                      ICICI BANK,

                                      Subject: Demanding extra E.M.I

                                      My Vehicle No KA03 HC 4155 - Two Wheeler, Purchased at Aryan Motors, Old Airport Road,
                                      I have Paid all the monthly installments through EMI, , and still they are demanding to pay more one month due.

                                      Once there was a instance my Cheque got Bounced as same Customer Executive Came accross to my office and Collected that Amount .
                                      Instantly iam getting calls to Clear the One Month E.M.I

                                      My Two wheeler loan No : LTBNGXXX4109,

                                      Please provide me the received the Payment details for justification.

                                      Regards,

                                      J.Thirumalesh,

                                      + 91 [protected].
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                                        R
                                        Ramamurthy.M.
                                        from Tiruchirappalli, Tamil Nadu
                                        Jul 4, 2009
                                        Resolved
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                                        Dear Sir/Madem,

                                        Ref. ICICI Bank personal loan A/C No.LICBT[protected]

                                        With referene to the above loan i am paid loan and i have received No-dues certificate,
                                        But still bank send to many letters and call for me and the ICICI Bank added my name to CIBIL.

                                        Kindly do the needfull.

                                        Thanks
                                        Ramamurthy R.V.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        ICICI Bank Ltd., — cheating

                                        I had open a SB account with ICICI bank, Borivali Branch. AT a time of opening an account staff member of the Bank issued me a Debit Card for which according to her no charges would be debited. Later in 3 days time i did internate banking and trf my funds. Bank send me SMS that 111/- has been charged as debit Card Transaction charges.
                                        Why my hard earned money is been debited. I asked the staff member well in advance about that. We donnot want DR. Card, Bank says for i-banking Debit card is necessary. Debit card requirement for internate banking is Bank's requirement and not mine. Please do consider my request and take action againt this and give a justice to geniuen customers. Thank You.
                                        Dear Mr, Ramamurthy.M.,

                                        Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Personal Loan’. Request you to provide the relevant details of your loan, along with your full name and contact details.

                                        We will be glad to assist you.

                                        Regards,

                                        Nazia Sayeed
                                        Office of the Nodal Officer
                                        ICICI Bank
                                        Dear Sir,

                                        I have taken ICICI two wheeler loan in 2004, it cleared in nov 2007 send me No Dues

                                        Certificate as quickly as possible .

                                        P B LEMBHE
                                        C/O SAGAR LEMBHE
                                        S NO 33KATRAJ KONDHWA ROAD
                                        SHIVSHAMBHO NAGAR LANE NO.1
                                        KATRAJ PUNE - 46
                                        [protected]
                                        [protected]@gmail.com
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