[Resolved]  ICICI Bank Limited — WRONG COMMITMENTS AT THE TIME OF OPENING ACCOUNTS

Address:

West Delhi, Delhi

Dear Ms. Chanda Kochhar,

At the time of opening my Roaming Current Account No.[protected] way back in 2006, bank's representative made the following committment:-

" Ithat if I maintain an average quarterly balance of rs.50,000/- I will not be charged any commission for unlimited number of Demand Drafts / Pay Orders."

I am running a couple o[censored]niversity study centres and am required to get some DDs issued periodically ( semester wise). the offer looked impressive and appeared to serve my business purposes, hence I opened the above noted account..However, your Janak Puri branch is always creating hurdles when asked to issue some 20-30 DDs at a stretch.

for last few months I have not been making nay DDs but maintaining the minimum average quarterly balance of Rs.50,000/- but to my shocking surprise, every month ( for last two months my account is being debited by rs.500/- for the reasons not known to me. My calls to your Customer care department could not provide me a convincing answer.

this is also worth mentioning that my several requests for activation of Net Banking facility on this account has not yielded any results so far.

May I request you to let me know the reasons for these debits? This information may please be supplied to me on my email id: [protected]@rediffmail.com and [protected]@hotmail.com or on my mobile: [protected].

Regards,

Shobha Kumar
Genius Inofrmatics