ICICI Bank Ltd — PARTIAL CREDIT OF AMOUNT DEPOSITED IN ATM

Sir,
I had my salary account in rajnagar branch of ICICI bank, Ghaziabad. As i am working in indian air force and presently working at hindan air force, on 8th march 2009 i had deposited cash of Rs 13000 to my account in the atm machine. But on 12th march 2009 i had found that only Rs 11000 had been credited to my account. Regarding this i had given written complaint by hand at raj nagar branch. They told that they will get the video clipping of the recording of the collection centre. But on viewing that clipping, either me or the bank staff even the branch manager were not able to identify that the clipping is of the same. That is they r not able to prove that i had deposited the wrong amount. But i am sure i had deposited the full amount as written on the envelope. The bank is not responding and not taking any action regarding this and it passed a month time.
Kindly look in to this and help me to get my money (Rs2000) back to my account. Also i f it is mistake of the bank kindly take action accordingly.

My address is:
TNVS RAMA RAO
KLP-1, QTR NO:221,
AIRFORCE STATION, HINDAN,
GHAZIABAD-201004. U.P
MOB:[protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir,
The Bank has charged my card for card protection policy for which I have note given my concurrence and when objected also they are not in a position to revert back.
Moreover they change the bill payment cycle without taking me in to confidence and due to their own mistakes they keep me charing for late payment etc., .They are highly irregular in their dealings and I feel someone like RBI should inter vent in this bank's matter.

with regards,

Shridhar R Rao

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information