[Resolved]  ICICI Bank Ltd — Fined without intimation of Change of QAB to MAB

Address:Tamil Nadu

Dear Sir,

I have a Saving's Account No.[protected] with ICICI Bank Pvt. Ltd. I came to know today that Rs. 393.26 has been debited from my account on 14.09.12 and another Rs.393.26 on 09.11.12 for non-maintenance of monthly average balance for the months of June 2012 and Oct 2012.

I have not been intimated about the revised schedule regarding maintenance of minimum balance, which was earlier used to be Quarterly Average Balance of Rs.10000. The change from Quarterly Average Balance requirement to Monthly Average Balance, I came to understand only after the ICICI employee called over the phone on 10.11.12, that too after I wrote an email to icici the day before from my icici login enquiring about my Quarterly average balance from October 1st to till that day.

It is very disappointing that the bank has debitted the charges without intimation about the change to Monthly Average balance.

Hence I request that the charges be refunded at the earliest.

Thanking you,

Yours Truly,
Priya
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Priya,

We have made a note of your account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team
Hi
I am maintaining account with ICICI bank from 2007, below are the transaction charges which are imposed
could you please clarify the charges, why the charges are imposed even after maintaining the Minimum Balance.


Saving Account Number :[protected]
Branch : Himayath Nagar
City : Hyderabad
State : AndhraPradesh

TxnID Val Date Txn Date Description Dr/Cr Amount
SB235365 [protected] [protected] MABChgs-Jun12+ServTax 30.9 Dr 280.9
SB2666883 [protected] [protected] 47201053 DP CHGS TILL SEP-12 Dr 505.62
SB7256625 [protected] [protected] 47201053 DP CHGS TILL SEP-11 Dr 496.35
SB7524137 [protected] [protected] QABChgs, oct-dec10+ST83 Dr 893
SB2147550 [protected] [protected] QABChgs, jan-mar10+ST85 Dr 910
SB7747036 [protected] [protected] QABChgs, apr-jun10+ST77 Dr 827
SB4093650 [protected] [protected] QABChgs, Oct-Dec08+ST93 Dr 843
SB6970750 [protected] [protected] QABChgs, Jan-Mar09+ST77 Dr 827


Thanks and Regards,
Azahurdhin
[protected]
azahrudhin.[protected]@gmail.com

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