[Resolved]  ICICI Bank Ltd — FOREIGN REMITTANCE USD CONVERTED IN INR WITHOUT YOUR PERMISSION

Address:Thane, Maharashtra

wE m/S. vACUNAIR eNGINEERING cO. pVT. lTD., ARE MANUFACTURER AND EXPORTER OF Engineering Equipment holding FDOD account with Canara Bank, Maninagar, Ahmedabad-380008. We have an export order worth USD 125,280-00 from our foreign buyer. Our client have sent USD 20,000-00 as advance through their Banker Masherq Al Islami, UAE to our Banker Canara Bank.We have received the payment through ICICI Bank by NEFT. ICICI Bank have converted our USD amount in to INR without our permission or consent. Also they have converted at very low conversation rate (Difference are more thenRs. 1-00) and also not sent Foreign Remittance certificate.

Pradip Vadher - [protected]
Director
Vacunair Engineering Co. Pvt. Ltd.,
Ahmedabad
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Aug 5, 2021
Complaint marked as Resolved 
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ICICI Bank — Amount block without permission

I having saving bank account no.[protected] with ICICI bank, Janakpuri Branch, New Delhi. The bank has block my account with Rs. 5950/-. On enquiry they told that there is some due bank on credit credit. I have written on[protected] that I have not purchased any thing. If there is some balance please give me the detail. Bank has taken time for providing me the detail is upto 5th December, 2009. When I have not received any reply, I have sent 3 reminder on 5th , 6th & 7th December, 2009 to bank for providing me the detail of purchase on card. They replied me on 8th December, 2009 that they will provide me the detail on 18th December, 2009. I do not understand why the bank is behaving like this by blocking my account with sum of Rs. 5950/-. I would request you to please look into the matter urgently.

regards
Ravinder Gupta
Dear Ravinder,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
Hi,

We have tried reaching you on [protected], however, unable to establish the call. Please DM us your alternate contact details to assist you further.

Regards,
ICICI Bank Customer Service Team.

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