[Resolved]  ICICI Bank Ltd — Not giving any support .

Address:

Pune, Maharashtra

I am customer of ICICI Bank from last 5 years. i have may salary account in ICICI.
I never used my internet banking in last 5 years. but 2 Nov 2010 i activated my internet banking and on 5 Nov 2010. some unknown person transfer my full amount balance to his ICICI account through internet banking.

i register a complaint in Cyber cell and also inform TO ICICI on 6 nov 2010.
but till 30 nov 2010 ICICI not giving any details to Cyber cell crime branch.

and my branch (Bhandarkar road )says they are not responsible to any fraud case.
some unknown person send me SMS by name ICICI TM he have all my accounts details in that.
and called me saying that he is belongs to ICICI customer service agent.
he have all the details of my salary account.

ICICI agent is not supporting to the police team they send 2-3 times mail to that agent but he is not givig the details to them.

also customer care center don't have any updates on my case.every time they are just giving same answer our agent investigating on it but they are not doing any thing.

without any feedback from my side there agent told me that my investigation is over and from my side every this is over and for further any updates contact with police and customer care service.
it is really e responsible and till date he is not giving the details to police.

Don't trust on ICICI Bank It is relay E Responsible.