ICICI Bank — CIBIL Status for Credit Card | |||
I was informed while making payment for the card no. [protected], that the status at CIBIL will be removed. But instead I see that the account is marked as SETTLED. I was informed that all interests charged on the card will be removed and it will be closed after I make a payment of Rs.1100. All started after the bank offered me Rs.250 as a cask back if I spend on my credit card which was an EMI card. I spent around Rs.1700 for which I made the payment later after referring to my card statement, but the bank withdrew Rs.250 as there was a clause that I have to spend at least Rs.2000 or more to avail Rs.250. Now the bank with contacting me or informing me kept charging interest on my card an when it was around Rs.5000 they contacted me. They have lied straight on my face by stating that if I make a payment of Rs.1100 after they reverse the interest and other charges, the account will be closed and the status will be removed. Please help. Was this information helpful? | |||
 3 Comments | |||
Comments
Hi Shaan,
We are sorry to hear about your experience.We have made a note of your credit card number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience.We have made a note of your credit card number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
Thank you for your concern Timothy. I'll contact you soon. Need to get this resolved as soon as possible.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23615
Pending
2041
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
From an experts point of view i would like to tell you that it is important for you to have this case sorted out fast. As in the future if you would like to take a loan banks will not approve of it. Worse still if you need the money for some emergency and you do not get it, it can be heart breaking. If you would like help on what to do with regards to ICICI and CIBIL i would gladly like to help contact me on[protected]/ [protected] or email me at [protected]@debtdoctorindia.com.
Regards,
Timothy