[Resolved]  ICICI Bank — INTERNET BANKING

MY ACCOUNT NUMBER IN ICICI IS[protected] AND I AM HAVING SALARY ACCOUNT IN THIS BANK AND I AVAILED NET BANKING SERVICE WHERE FOR THE FIRST TIME I HAD PROBLEMS IN RECEIVING THE PASSWORD AND THEN AFTER SOME DAYS I GOT IT AT LAST AND THEN AFTER 2 MONTHS THE USER ID IS DISABLED WHEN I TYPED THE SAME PASSWORD WHICH I AM KEEPING IT FOR 4 MONTHS AND I AM NOT SATISFIED WITH THEIR CUSTOMER CARE AND I AM REALLY FRUSTRATED TO HAVE AN ACCOUNT IN THIS BANK SOON I HAVE PLANNED TO CLOSE MY ACCOUNT IN THIS BANK

THANK YOU ICICI FOR YOUR FRUSTRATING SERVICE GOOD BYE

BYE
RAMANATHAN

Dear Sir,I am a senior citizen and a doctor.I am also a patient of bypass surgery.I am a very old customer of icici bank with internet banking facility.From the month of march,2010,i am not able to access my saving banks account[protected] via the internet banking facility.
I approached personally the chembur branch of the bank but to no avail.the bank people put up their hands,saying pls contacrt the customer care people.The customer care people think customers are and take u for a ride by misleading the customer by giving wrong information.
Whenever we ring up 28307777,we are told to ring up after sometime due to heavy load of traffic.Who pays for the extra calls made?Ms.Chanda Kochar?
This is one bank which is full of who sit in their ivory towers,speak accented english and harass the senior customers.
How do i access my internet account?any help?
Dr.R.Madhav Rao
Chembur,mumbai-400071
Sb.A/C[protected]

Dear Madhav,

We are sorry for the inconvenience caused to you. We have made a note of your account number and will get in touch with you soon in order to address your concern.

Regards,
ICICI Bank Customer Service Team.

Dear concern,

My Name is Chandra Prakash Beniwal Mob.[protected]and i am existing customer of ICICI bank .
Since last 7 days i am trying to generate online transaction password .but there is not proper resolution from icici bank. since last 7 days i am regularly trying customer care and every time they says system is not working , system getting slow, once system will up they will call back , when i asked asked them that how much time it will take to get system up , they said there is not idea , some time they says after 2 hrs it will up then again i tried but the same reply that system is still not working/server is down.
So i want to know that how it is possible that one of commonly use able service of the reputed bank service is going down from last 7 days.
And they never call back .
Please help me for resolving this issue. If you want my account number details then also i can give.

Thanks
C.P.Beniwal
[protected]

Hi,

We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Hello Sir/Madam,

I am using ICICI bank account from past one year. But I am always having problem using the Internet banking. Its getting blocked for every 15days.

Rahul Sharma

Hi,

We are sorry to here about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2974911' in the subject line.

Regards,
ICICI Bank Customer Service Team

This is ridiculous, to say the least. I have been trying to check my ICICI bank account balance for the past two months. Everything is fine until you enter your user id and password and reach 'My Account'. Then everything stops. You cannot proceed any further. There is absolutely no response whatsoever. Only the logout nonsense responds. Why is it like this? What's wrong with the IT department at this self-proclaimed 'new-generation' bank? Are the wizards sleeping?

Here is something worse. After two months of futility, yesterday (25.10.2013), I tried to send them an email. I am asked a dozen silly questions and, again, nothing happens. The page is stuck. You cannot proceed. How do you send an email to this dumbest of all banks? Can anyone please enlighten me? There is more. Since I could not mail them, I called their customer support number at Ernakulam. After a series of prompts to enter this number, that number and more numbers, I was told to type in my account number. This drama went on for five minutes and ultimately nothing happened. I could not speak to any customer support agents or whatever they are called. The only outcome was a depletion in my mobile credit.

Personally, I believe that customers should boycott banks such as ICICI who systematically waste people's time.

INTERNET BANKING BY GENERATE PASSWORD RESET