[Resolved]  ICICI Bank / Personal Loan — defaulter

To,
The costomer care,
Icici personal loan,

From,
Applicant:
t.shivaram

subject: complaint about my personal loan.(LIMNG[protected])

sir/ Madam

i have one personal loan in icici bank classique arcade mangalore branch.

from january 2007 i am paying my EMI.

ON january 2008 (7th jan) i received phone call from chennai icici bank and saying that we are from icici bank(tel no.[protected] mallika/shanmugam) loan section - your january 2008 EMI NOT cleared. i shocked and asked with my bank(axis) they told me you EMI is cleared on 7th january. i called again to chennai and told them my EMI is cleared on 7th jan. very next day again call from chennai with same matter. w/in two days i received letter your payment is due and you have to pay cheque return charges/late payment charges.
i rushed to icici bank mangalore branch and asked to give my statement of payment. but they avoid to give me.
but in my bank(axis) there is enough money in account then icici bank people chq submitted on 7th (acutal date is 5th)
there is no fault from my side then also chq return charges/late payment charges.

5 to 7 times i personally meeted but no responsible answer or my requrement of statement. requested them if you give me statement i will pay full and final settlement one time, and i dont want headache. but no answer.
now from last week their (icici bank) recovery agents coming to me pay loan amount.../ i told them pls bring my statementt of which i paid and outstanding. they saying we dont know you have to pay now only.

hope you understand my problem, i want to clear my loan as soon as possible but i want statement why this happened. in my bank(axis) fault or others fault i want to find out.

finally i decided if again recovery agents is come to me i will coplain police/consumer court/media people.

hope your immediate reply/action will be highly apriciated.

regards
t.shivaram
phone:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I too felt the same. I took loan on 19.8% for my OD but they charged 26.50%. I issued notice to KV Kamath, They reversed the 9800/= to my account. See hou if you quite ICICI bank cheats. They use finacle s/w but their configuration is puprposeley wrong to cheat customers. Normally they do not provide any sanction letter, copy of agreements, receipts, statements etc. If you ask they will not provide. Hence issue notice to the chairman your matter will be solved. Jai ICICI bank. Mangalore

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