ICICI Bank Personal Loan — Unsolicited phone calls

To, Dated -23.09.2007
The icici bank
Credit card department.

Sub – Regarding credit card repayment.
Ref – My credit card no -[protected].

Dear sir/ madam,

This is to inform you that my self is using your credit card since last 3 and ½ years. I taken a loan of Rs 100, 000/- against my credit card, through over phone and last month I went to your centre and cleared all the dues as per your person’s calculation on 03.09.2007 by cheque no 856434 and that cheque has been cleared by our bank on 04.09.2007.So that there is no question for any dues against that loan a/c.Even though I am working with Reliance energy ltd so that foreclosure fee will not be applicable in my case, which has been told by your representative over phone to me at the time of taken loan.
However, last night I have received a due statement from your department and came to know that till date another of Rs 3796.77/- is balance. It is also inform you that August EMI has been paid by me on actual time.
My question is how it s possible when I have cleared all the dues on 03.09.2007 accordingly your representative’s calculation.
Therefore please consider my issue and cleared all the disputes and inform me immediately. Other wise I will never use you card in future.
Thanking you.


With regards.
p k mukherjee

NB- Every time they have distrubed me by telephone .l

ICICI Credit Card — Unsolicited Calls

Hi

I keep getting calls from[protected] in regards to collection of some outstanding dues. I recently got this new mobile number. However the dues is for some Apurva Vyas who used might have registered this number with his bank. Unfortunately even after informing the bank about 50 times i still getting calls. Tried calling ICICI Bank who refused to help me in this regards. Kindly assist.


Rajni

Dear Rajni,

We apologise for the inconvenience caused.

Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 253855). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.