[Resolved]  ICICI Bank Salary Account — Unauthorized access to my account!

I am Naseem Ahmed and I have a Salary Account[protected] with ICICI Bank for the past 1.6 years. I have received the shock of my life today.

Your bank has debited all the money from my account and it shows a balance of Rs:19,493/- without any intimation and I would like to bring to your notice that I had called up your customer Care department to ask them and they said that its against your credit card bill.

Well Did I authorize you to access my account? Why was it done without my authorization? Does your Bank know what discrepancies I am having with the Credit Card department? I had gone down to the bank to discuss the credit bills I was receiving and they told me to complain to the Phone Banking department as they are a different ENTITY..!! So, how could ICICI give the credit card department the authority to access my account? I am hereby serving this as a notice that I would not like to be a part of such unprofessional Bank or have anything to do with them.

I had made several complains to the Credit card department for the wrong bills and corrected them but there was no action taken from their end for which I had stopped the payments and was waiting to settle with the Credit Card Department and finish off but with this having happened I will NOT MAKE PAYMENTS.

I also have loan going on with your bank why don’t you go and check if there ever has been a delay in the EMI? Code of the Loan is LPDEL[protected], but now the EMI for the same will be dropped because of this suspension of my account.

Please take this as a Notice from my side that I do not wish to be a part of this Bank anymore. My account number ********7873 close the account and DO NOT EXPECT any payments till the credit card issue is not resolved.

Bank Account #[protected]
Credit card # [protected]
Personal Loan # LPDEL[protected]