Icici Bank — DD not received

 
5 Reviews
Maharashtra, India
 amolc
I booked DD online from my ICICI account , Service Request No. SR[protected] dt. 20/06/2011 for 15K. The amount got deducted immediately & I got confirmation SMS that your service request is succesful & you will get DD in 4 working days by SIgma Courier, whoes AWB No. 629273. But after even 10 days I have not received the same. When I contacted Sigma courire they told that they have discontinued the service contract with ICICI & all the couriers have been send back to ICICI.
I conteacted ICICI through email, but no reply , even though they claim to get back in 48 hours.

I forwarded mails to
Mr. Krishnan Govindan, Head Customer Service - Phone Banking
Mr.Shiva Kumar Tadikonda, Nodal Officer.
Ms. Anita Pai, Senior General Manager and Head - Customer Service..
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ICICI Bank — DD NOT RECEIVED

SIR,
I HAD APPLIED FOR DD THROUGH ICICI BANK ON DATED 29/12/2010, THEY CONFIRMED ME THAT I WILL RECIEVED MY DD ON 4 WORKING DAYS ,IT IS 4/01/2011.
BUT TILL TODAY I HAVE NOT RECIEVED MY DD , THEY HAVE GIVEN ME THA DATAILS AS FOLLOWES,,,,,,,,,,,,Demand Draft number 013406 was sent on 29-Dec-2010 via ace courier vide AWB 16120670
Hi,

We are sorry for the problem caused to you.Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1065111" in the subject line.

Regards,
ICICI Bank Customer Service Team.
Hi,

We are sorry to hear about your experience.We have made a note of your service request number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
I have requested top up loan on mention date since there is no update from Bank. Please do the needful sir please call immediately [protected]

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    Icici Bank - DD not received