[Resolved]  ICICI Bank — Transaction

Address:Chennai, Tamil Nadu

My Account Number is[protected].I made an transaction in ICICI ATM (Periyar Nagar branch) on 6/10/2012 of Rupees 15,000,But the machine dispatched only 12,300. But my transaction receipt shows that 15,000 has been dispatched.

I had earlier raised complaint on 6/10/2012(SR[protected],but they have closed the complaint with out any positive response.

I have lost 2,700.please suggest me a way to get my money back.
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Madam/Sir,

Greetings !!!

This is to bring in your kind notice that on 08th Dec 2009; I tried to withdraw 5000/- from IDBI bank at Dwarka Sec 04 but the amount didnt received so I tried again and the same thing happened again. After few mins I received the SMS that both the transaction has been successfully done. So I called up the ICICI bank and they gave me two complaint no.s[protected] &[protected] respectively. As said by the bank I received one i.e[protected] within 12 working days but other I didnt. I called up the bank again and the again gave me the complaint no.[protected] but I check the status they always put me on hold of hours n hours or sometimes even disconnects the phone which I think is absolute unprofessional & unethical.

Kindly do the needful. I am in really need of money because this is my hard earned money.

Thanking You,
Yours Faithfully,
Dimple Joseph
Dear Dimple,

We're sorry to hear about your experience.
We will investigate the matter and revert to you.

Regards,
ICICI Customer Service Team.
Hi,

We have made a note of your account number. Our official will get back to you to assist.

Regards,
ICICI Bank Customer Service Team

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