[Resolved]  ICICI Bank — without obtaining cash from ATM the money has been deducted from account balance.

Address:Gurgaon, Haryana

Complaint:-
sir,
My name is Bijender Sharma, i live in Gurgaon,and my account no. is[protected] . Sir my complaint is this, when i was withdrawling cash from AXIS BANK ATM then due to some technical n server problem i couldnot get cash from ATM. Sir i repeat this activity 2 times for withdrawling 500Rs. But both time server problem so i cancelled the transaction. But after it i got 2sms n both was showing that i had withdrawl 520 n 520 two times.But i did not get the cash from ATM. So regard this i talked to ICICI bank employe. He told me that u should lodge the complaint to customer care.then i registered my complaint to customer care on mobile. He told me that you would get your money back within 2-3 days . But i did not get my money till now. So plz solve my problems n transferred my money in my account after verification.
Thanku
Name. :- Bijender sharma
Mobile no.:- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Bijender,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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