[Resolved] ICICI Bank — Wrong Default on Credit Card

[Resolved] ICICI Bank — Wrong Default on Credit Card

S sajid.memon from Pune, Maharashtra

I was using ICICI bank credit card from[protected]. In 2011 I stopped using credit card and asked customer service to deactivate it. Moreover, I discretely ask them to make sure there are no outstanding amount on my card. In 2013 I applied for Home loan from Axis bank and I get to know that I am in default list of ICICI credit card. My credit score is poor and can't get loan. I talked to ICICI bank they only know I have outstading on my card with no other clue what so ever. Surprisingly, I could login suing my credit card number (which I already have deactivated 2 years ago) and could see outstanding amount with no details. I am surprised how big bank like ICICI made such mistake. I always believed ICICI bank is with such standard and competitive bank with morals but looks like things have change. I urge ICICI to do the necessary to restore my status from Default to normal. CARD NO: [protected] Sajid [protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

S.Ramesh Babu

from Bengaluru, Karnataka

Credit Card Default — My Credit Rating Status

I have tried to apply for a credit card and it got rejected. Then I came to know my name has been listed in defaulters list. But I have settled all my existing card dues honestly.

My DOB is :[protected]

Can you please let me know if any bank has given complaint against me?
Thank you,
Ramesh

sajid.memon

from Pune, Maharashtra

My CARD number is [protected] .

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Memon,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team