[Resolved]  ICICI — Unwanted calls from ICICI bank

Hello Sir,

ICICI bank customer care is a real heck these days, even though i have asked them to remove my no. from there database and not to call at this number again, but they doesnt bother and sometime call at uneven timing.I am having Airtel prepaid card registered on my name ( [protected] ), the ICICI bank customer care call Center is having wrong database because of what they trouble me everyday 4-5 times.. I am just tired of there call. I need your help to please resolve this issue.

They call me from below numbers-
[protected],[protected],[protected],[protected],[protected],[protected],[protect... 46596100,[protected],[protected],[protected],[protected],[protected],[protected]... 42794700


Please guide as how to proceed further. I dont want to get any call from any of the number, I have asked ICICI bank customer care people to not to call at this number again, but they aare least bothered. I have also given my number on DO NOT DISTURB 3-4 months back.


Please guide.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Bank — Unwanted Interest

To,
The Bank Manager,
ICICI bank

Subject : Balance payments of loan under Agreement No. LIDEL[protected] and dtd. 20.07.06.

Dear Sir,

I have taken a Loan of Rs. 30, 204/- on 20.07.2006 vide Cheque No. 248156 from September 2006 and a EMI of Rs. 1, 732/- was fixed and told to pay by me to ICICI bank. There after I was paying Rs. 1, 732/- continuously and paid up to 05 August 2008 and further also paid for the 05 September 2008 and therefore total instalments paid is 25. now I want to get read off your loan and therefore want to pay remaining amount in one instalment.

Therefore I inquired from ICICI Bank for the balance amount and following anomalies were observed from statement given by ICICI.

1. The interest rate of 50.01% per annum (very high) instead of 24% as informed by your representative.
2. I took only the loan amount Rs. 30, 204/- while you have informed and considered the Loan amount of Rs. 32, 000/- for interest purpose.

You are therefore requested to kindly correct the anomalies (interest rate of 24% instead of 50.01% which is exorbitantly high) and inform to me balance amount so that full and final payment can be made to ICICI.

If these things are not corrected then you are forcing me to complain it to inform the RBI for such a high interest rate.


Ms. Tripti Maheshwari

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information