ICICI — Using other ATMs

Hi, I am an icici customer. Yesterday,I used my debit card to draw money (Rs.4500) from a SBI bank ATM.I did not get the money since it was offline.But when i checked my balance later I was shocked to see the amount has been debited from my account. Is it ICICI or SBI?? I have regisered complaint with icici and waiting for their reply. anybody faced similar problems?
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Dear Sugantharajan,

We are sorry to hear about your experience. Please write to us at [protected]@icicibank.com with your account number and contact details. We will contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

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