[Resolved]  ICICI — update the cibil status

Dear sir,
i have paid the all my dues in our cradit card no [protected] in the name of anita khandelwal in the month of 06 mar 2009 but sir the amount still show in my account i have contacted so many time in ur gwalior branch but no one give me the proper response so i request you pl look in the matter personally and make my dues clear and make my cibil up to date caz i received the mail from cibil they in form me that CIBIL cannot modify any information in the database without the concerned member confirming the same. It is the responsibility of the concerned members to submit correct, updated and accurate credit information to CIBIL.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir,
i have paid the all my dues in our cradit card no [protected] in the name of anita khandelwal in the month of 06 mar 2009 but sir the amount still show in my account i have contacted so many time in ur gwalior branch but no one give me the proper response so i request you pl look in the matter personally and make my dues clear and make my cibil up to date caz i received the mail from cibil they in form me that CIBIL cannot modify any information in the database without the concerned member confirming the same. It is the responsibility of the concerned members to submit correct, updated and accurate credit information to CIBIL.
SInce you have given your card number, can you also provide the CVV number and expiry date so hat we can check your status online
Dear Hemant,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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