[Resolved] ICICI Car Loan — Repeated unwanted calls | |
I have availed of a vehicle Loan from ICICI and signed all documents as they had instructed me to sign. ICICI was unable to secure the ECS mandate from my bankers and as the due date had passed they asked me for a physical cheque. I agreed to their request as it was the 2nd instalment and asked them to send a person to collect the same. The person only came on 29th APril to collect the cheque. From 10th April to 29th April ICICI Car loan call centre executive must have called me at all times during the day and also the night. I must have received more than 500 calls even though I had agreed to pay the cheque to an authorized ICICI representative. This amount to harrassment for no fault of mine. My only fault was that I availed of a Car loan from ICICI Bank. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Hi,
We are sorry to hear about your experience. We have made a note of your complaint number. We'll get back to you at the earliest.
Regards,
ICICI Bank Customer Service Team
We are sorry to hear about your experience. We have made a note of your complaint number. We'll get back to you at the earliest.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank — Repeated Harassment for Loan
ICICI BankI have been repeatedly getting messages from your side for the last 3 years asking to repay a loan which does not belong to me. I happen to own a phone number which seems to be linked to this loan. I have complained to your legal team a year back but problem still persists.
I complained again last month Complaint No:[protected] I was told this was the last time and you guys will clean up your act.
Loan: LP: 8382
But Nope you guys are messed up - -none of your departments seem to understand each other. Please stop this stupidity.
I will go in for legal action if this will cause a problem in my credit ratings.