[Resolved]  ICICIcredit Card — Unresolved Credit Card Issue

It is Again submitted to ICICI that I have returned and cancelled My ICICI Credit card with effect from 10.08.09 after paying my last outstanding dues. I have informed customer care regarding withdrawn and blocking of this card on phone call as I bear no responsibility of this card i.e ICICI credit card [protected] from the given date .
No further charges are applicable on me and any further communication in this regard will invite consumer court to settle the matter .
Further, due to prolonged delay in providing me due compensation against bouncing my cheque, I still claim Rs. 1000 from ICICI which is still unpaid to me .


Pls arrange for neeedful and forward suitably to all concerned to pay my claim as discussed inn trailing mails.

from Ribhu Gaur
[protected]


>>>

On 9/18/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
> Dear Sir,
>
> We have looked into your concerns and realize that we will need few more
> days to revert to you. Please accept our sincere apologies for the delay.
>
> Looking forward for your co-operation to serve you better.
>
> Sincerely,
>
> Rajesh Bhalerao
> Customer Service Executive
> ICICI Bank Ltd
>
> CONFIDENTIALITY INFORMATION AND DISCLAIMER
>
> This e-mail message may contain confidential, proprietary or legally
> privileged information. It should not be accessed by anyone who is not the
> original intended recipient. If you have erroneously received this message,
> please delete it immediately and notify the sender.
>
> You will appreciate that e-mail transmission cannot be guaranteed to be
> secure or error-free as its contents are susceptible to loss, damage,
> interception, destruction, etc. Before opening any attachments please check
> them for viruses and defects.
>
> The notice appended to the e-mails is not intended to prejudice the
> interests of our customers in any manner or to evade responsibility for any
> act of done with the endorsement of ICICI Bank.
>
>
>
> -----Original Message-----
> Subject: Re: Fwd: Fw:Undertaking and Compensationrequired against my
> Enquiry ofCheque no 020307 which is returned with' AccountFrozen'
> remark-Reminder-1
>
> Reminder ...
> Respond asap.
>
> On 9/8/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
>> Dear Mr. Gaur,
>>
>> We have forwarded the details to our concerned department, we will
>> require
>> some more time to provide the status of the complaint.
>>
>> Looking forward for your co-operation to serve you better.
>>
>> Sincerely,
>>
>> Rajesh Bhalerao
>> Customer Service Executive
>> ICICI Bank Ltd
>>
>> CONFIDENTIALITY INFORMATION AND DISCLAIMER
>>
>> This e-mail message may contain confidential, proprietary or legally
>> privileged information. It should not be accessed by anyone who is not the
>> original intended recipient. If you have erroneously received this
>> message,
>> please delete it immediately and notify the sender.
>>
>> You will appreciate that e-mail transmission cannot be guaranteed to be
>> secure or error-free as its contents are susceptible to loss, damage,
>> interception, destruction, etc. Before opening any attachments please
>> check
>> them for viruses and defects.
>>
>> The notice appended to the e-mails is not intended to prejudice the
>> interests of our customers in any manner or to evade responsibility for
>> any
>> act of done with the endorsement of ICICI Bank.
>>
>>
>> -----Original Message-----
>> Subject: Re: Fwd: Fw:Undertaking and Compensationrequired against my
>> Enquiry ofCheque no 020307 which is returned with' AccountFrozen' remark
>>
>> I am unable to understand how many proofs ICICI customer care need
>> beside knowing the fact that my Loan cheque is bounced due to your
>> departments ignorance( intentional/unintentional ) which has made me
>> pay the price in form of penalty as well exploitation while rushing
>> again & again to my bank to convince that I'm not the defaulter.
>>
>> I have furnished the best information till date including the written
>> proofs, Bank Memos etc after all leg work to collect it from my bank.
>> I clarify that I am not going to provide anymore proof and will take
>> own action according to fate of this prolonged discussion where I have
>> been a clear scapegoat of ICICI.
>> I need Compensation of minimum 1000 Rs. for all harassment, penalty
>> with interest .
>> This can only be a reason to stop me closing my two saving accounts
>> with ICICI at earliest and escalation the matter to consumer
>> grievances court in this month.
>>
>> I am awaiting your action without any further harassment in this
>> matter .Please inform me only with your decision of giving the claimed
>> ammount .
>>
>>
>> On Mon, Sep 7, 2009 at 7:56 PM, ICICI Bank Customer
>> Care<customer.[protected]@icicibank.com> wrote:
>>> Dear Mr. Gaur,
>>>
>>> According to our telephonic conversation dated September 07, 2009, We
>>> wish
>>> to inform you that the cheque number 020307 for Rs.6680.00 is wrongly
>>> return
>>> for the reason " Account Frozen" dated on July 22, 2009.
>>>
>>> Further, we request you to provide us with statement of account for which
>>> you have been charged by the beneficiary bank for the cheque rejection
>>> due
>>> to " Account Frozen ".
>>>
>>> Looking forward for your co-operation to serve you better.
>>>
>>> Sincerely,
>>>
>>> Rajesh Bhalerao
>>> Customer Service Executive
>>> ICICI Bank Ltd
>>>
>>> CONFIDENTIALITY INFORMATION AND DISCLAIMER
>>>
>>> This e-mail message may contain confidential, proprietary or legally
>>> privileged information. It should not be accessed by anyone who is not
>>> the
>>> original intended recipient. If you have erroneously received this
>>> message,
>>> please delete it immediately and notify the sender.
>>>
>>> You will appreciate that e-mail transmission cannot be guaranteed to be
>>> secure or error-free as its contents are susceptible to loss, damage,
>>> interception, destruction, etc. Before opening any attachments please
>>> check
>>> them for viruses and defects.
>>>
>>> The notice appended to the e-mails is not intended to prejudice the
>>> interests of our customers in any manner or to evade responsibility for
>>> any
>>> act of done with the endorsement of ICICI Bank.
>>>
>>> -----Original Message-----
>>> Subject: Re: Fwd: Fw:Undertaking and Compensationrequired against my
>>> Enquiry ofCheque no 020307 which is returned with' AccountFrozen' remark
>>>
>>> It is surprise, how seriously ICICI bank takes its customer on least
>>> priority who are keeping trust & money with its banking services
>>> After more than one month since my cheque wrongly bounced it is
>>> unfortunate that no corrective action is taken so far even after the
>>> matter is escalated to highest level.
>>>
>>> My confidence is already shaken and I submit withdraw my 5years old
>>> ICICI credit card [protected] at earliest .
>>> The ICICI Credit cards are again proved as means to dig pockets of
>>> customer through unwanted charges while we rely on ICICI for its
>>> services and keep the salary saving accounts with ICICI .
>>>
>>> Pls take this as my first step due to apathy of ICICI and forward for
>>> needful action as I am soon going to circulate the chain of mails to
>>> my network of friends, professionals and societies.for which only
>>> ICICI is responsible .
>>> Thanks
>>>
>>> Regards
>>> Ribhu Gaur
>>> [protected]
>>>
>>>
>>>
>>> On 8/10/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:
>>>> Dear Mr. Gaur,
>>>>
>>>> We assure you that your concern is of top priority for us and as we are
>>>> looking into it, we realized that it would take some more time.
>>>>
>>>> Looking forward to your co-operation in the interim.
>>>>
>>>> Sincerely,
>>>> Kalyan Kumar Raacha
>>>> Customer Service Officer
>>>> ICICI Bank Limited
>>>>
>>>>
>>>>
>>>> "ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390
>>>> days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75%
>>>> of
>>>> interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI
>>>> Bank
>>>> branch."
>>>>
>>>> Stay connected for communication by updating your contact details
>>>> through
>>>> "Forms Center" at www.icicibank.com
>>>>
>>>> CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>>>> This e-mail message may contain confidential, proprietary or legally
>>>> privileged information. It should not be accessed by anyone who is not
>>>> the
>>>> original intended recipient. If you have erroneously received this
>>>> message,
>>>> please delete it immediately and notify the sender. You will appreciate
>>>> that
>>>> e-mail transmission cannot be guaranteed to be secure or error-free as
>>>> its
>>>> contents are susceptible to loss, damage, interception, destruction,
>>>> etc.
>>>> Before opening any attachments please check them for viruses and
>>>> defects.
>>>> The notice appended to the e-mails is not intended to prejudice the
>>>> interests of our customers in any manner or to evade responsibility for
>>>> any
>>>> act of done with the endorsement of ICICI Bank
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: Happy Singh G (ribhu.[protected]@gmail.com)
>>>> Date: Friday, August 07, 2009 10:07 PM
>>>> To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>>> Subject: Fwd: Fw:Undertaking and Compensation required against my
>>>> Enquiry
>>>> ofCheque no 020307 which is returned with' Account Frozen' remark
>>>>
>>>> Please take up for earliest resolve as my confidence is shaken with
>>>> delay
>>>> .
>>>>
>>>>[protected] Forwarded message[protected]
>>>> From: <Ribhu.[protected]@in.schneider-electric.com>
>>>> Date: Mon, Aug 3, 2009 at 4:08 PM
>>>> Subject: Fw:Undertaking and Compensation required against my Enquiry
>>>> of Cheque no 020307 which is returned with' Account Frozen' remark
>>>> To: swati.[protected]@icicibank.com
>>>>
>>>>
>>>>
>>>> Dear Mam,
>>>>
>>>> As discussed with you the whole case of, I need your response
>>>> and earliest action on following two points :
>>>>
>>>> Undertaking of ICICI Manager that cheques released against my saving
>>>> account[protected] with ICICI Bank, Ahimsa Circle, C-Scheme, Jaipur
>>>> will be honoured
>>>> invariably in all future transactions else I can immeidately
>>>> change my salary Account to other banks with me.
>>>>
>>>> Immidiate compensation of Rs 500 to be paid against cheque bounce
>>>> penalty, undue botheration caused to me and my loan banker without any
>>>> sufficient reason
>>>> and Interest charges leived on me.
>>>>
>>>> Please inform me in next 2 days to stop me escalating this to highest
>>>> level in consumer greivances redressal forum within ICICI and other
>>>>
>>>> government institutions for required corrective actions from ICICI
>>>> Bank.
>>>>
>>>> Thanks for your early response.
>>>>
>>>>
>>>> ________________________________________________________________________________...⇄
>>>>
>>>> Ribhu Gaur | Schneider Electric | Asia-Pacific Operating
>>>> Division | Associate Manager, PEC-INDIA
>>>> Phone: +[protected] | Fax: +[protected] | Mobile: +91 94
>>>> 1400
>>>> 6797
>>>> Email: ribhu.[protected]@in.schneider-electric.com | Site:
>>>> www.schneider-electric.co.in | Address: JBC 309, 3rd Floor, Sangam
>>>> Tower, 190, Church Road, Jaipur-302001, INDIA
>>>> *** Please consider the environment before printing this e-mail
>>>>
>>>> ----- Forwarded by Ribhu Gaur/IN/Schneider on 08/03/2009 01:59 PM -----
>>>>
>>>>
>>>> Ribhu Gaur/IN/Schneider
>>>>
>>>> 07/30/2009 05:23 PM
>>>>
>>>> To
>>>> swati moyal <swati.[protected]@icicibank.com>@EUROPE
>>>> cc
>>>> Subject
>>>> Re: Enquire my Cheque no 020307 which is returned with' Account
>>>> Frozen' remarkLink
>>>>
>>>>
>>>>
>>>> D/Swati,
>>>> Please find attached scanned image of Cheque and MEMO of ICICI bank
>>>> to SBI with Account Frozen Remark.
>>>>
>>>> It is a serious issue if my cheques are dishonoured from ICICI while I
>>>> have sufficient ammount in my saving account with C-scheme Branch.
>>>> Please inform me with all relevant mail IDs of Concerned officer and
>>>> Managers as I need explaination of concerned on this with forwarding
>>>> mail to all concerned .
>>>>
>>>>
>>>>
>>>> ________________________________________________________________________________...⇄
>>>>
>>>> Ribhu Gaur | Schneider Electric | Asia-Pacific Operating
>>>> Division | Associate Manager, PEC-INDIA
>>>> Phone: +[protected] | Fax: +[protected] | Mobile: +91 94
>>>> 1400
>>>> 6797
>>>> Email: ribhu.[protected]@in.schneider-electric.com | Site:
>>>> www.schneider-electric.co.in | Address: JBC 309, 3rd Floor, Sangam
>>>> Tower, 190, Church Road, Jaipur-302001, INDIA
>>>> *** Please consider the environment before printing this e-mail
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> swati moyal <swati.[protected]@icicibank.com>
>>>> Sent by: swati.[protected]@icicibank.com
>>>>
>>>> 07/30/2009 03:42 PM
>>>>
>>>> To
>>>> Ribhu Gaur/IN/[protected]@AsiaPacific
>>>> cc
>>>> Subject
>>>> Re: Please Enquire my Cheque no 020307 which is returned with' Account
>>>> Frozen' remark
>>>>
>>>>
>>>>
>>>>
>>>> Dear Sir,
>>>>
>>>> Is the rejection memo from ICICI bank?
>>>> pls send me the scanned Rejection memo so that it can be seen
>>>>
>>>>
>>>>
>>>> Ribhu.[protected]@in.schneider-electric.com wrote:
>>>>
>>>> Dear swati,
>>>> please forward suitably to concerned deptt as my bank SBI ( Car Loan)
>>>> has received above status of cheque from my saving account in C-scheme
>>>> Branch while negotiating it.
>>>> Please infom me with all communication forwarded to deptt.
>>>> Please send your immediate reply.
>>>>
>>>> Thanks for your response
>>>>
>>>> ________________________________________________________________________________...⇄
>>>>
>>>> Ribhu Gaur